About the Role:
The Windows System Administrator designs, installs, configures, and supports internal and/or external networks and systems and well as provides guidance and training to the desktop support staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Purchase, configure, upgrade, maintain and troubleshoot all computers, printers and monitors
• Mentor and develop desktop staff
• Develops and/or helps maintain all IT systems, infrastructure, applications, and security.
• Monitor and test for network performance issues and troubleshoot problems when they arise.
• Secure the network by developing network access, monitoring usage, and analyzing logs.
• Remotely support regional data centers and field offices with some travel required.
• Documenting processes both internal IT and external end user processes, lead end user requirements gathering.
• Interact with vendors and other 3rd party contractors to manage projects and secure products and services.
• Researches and recommends applications, equipment, upgrades, patches.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• And other duties as assigned.
JOB REQUIREMENTS
• Experience with VMWare, Cisco, Hyper-V and Palo Alto firewalls greatly preferred.
• Proactive approach to dealing with customers and technical issues
• Bachelor's degree in Computer Science, Information Technology, or related preferred.
• Must demonstrate excellent knowledge Microsoft technologies, Azure, Windows desktop and server
operating systems, Office 365, and GPO's.
• Experience with ERP systems and ERP migrations.
• Ability to troubleshoot WAN, LAN, and WLAN issues, at times under pressure
• Strong analytic and problem-solving skills.
• Ability to work equally well in a team environment as well as independently.
• Strong written and verbal communications skills.
• A certain degree of creativity and latitude is required
• Some project management experience desired
• Positive customer service oriented attitude
• Excellent interpersonal and customer service skills
• Ability to multi-task and prioritize effectively
• Ability to take direction well and transition quickly to changing business needs
• Ability to think and act independently
• Ability to lead people and obtain results through others
• Ability for repetitive motions of wrist, hand, or fingers
• Ability to see things at close vision
• Ability to lift and/or move up to 20 pounds
The worker is subject to inside environmental conditions.
