Progress Residential

Wholesale Account Executive West Coast

Progress Residential$80K — $120K *
US-Anywhere
+ 2 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of mortgage lending experience
  • Well-developed understanding of mortgage underwriting, processing, closing, and sales procedures
  • Excellent interpersonal and account development skills
  • Exceptional customer service skills, with attention to detail and follow-through
  • Ability to work well independently in a fast-paced environment
  • Strong desire for career progression and a long-term commitment
  • Confidence and empathy in client interactions

Responsibilities

  • Make daily outbound calls to develop new accounts and ensure client satisfaction
  • Answer loan pricing and scenario questions
  • Collaborate with operations to resolve emerging issues
  • Assist partners in account development
  • Manage client expectations and build trust
  • Track and report on monthly volume and loan quality
  • Stay updated with regulatory industry standards

Benefits

  • Personalized Time Off for what matters
  • Generous employer-matched 401(k) plan
  • Participation in philanthropic initiatives through a Community Connect Committee
  • Comprehensive health insurance from day one
  • Competitive maternity and paternity leave
  • Team-building events and culture celebrations
  • Encouragement of thought leadership and innovation
  • Mentorship opportunities for career development
  • Exclusive discounts on various services
Full Job Description

Job Overview

Deephaven Mortgage is hiring for Wholesale Account Executives in the non QM space.  The ideal candidate will possess a strong combination of interpersonal skills, positivity, be a quick learner, and be able to take Deephaven’s process, products, pricing, and service to the wholesale broker marketplace in a confident manner. Account Executives are expected to increase and grow the Company’s wholesale lending business by developing and maintaining mortgage loan broker relationships and agreements with qualified brokers, banks, and credit unions within their assigned territory. 


What You'll Do

  • Make daily outbound calls to develop new accounts and follow up regularly to ensure client satisfaction

  • Answer loan pricing and scenario questions

  • Work closely with operations to resolve any issues

  • Work with partners to assist in account development

  • Manage client expectations and develop trust

  • Manage tracking and reporting of monthly volume and loan quality

  • Remain up to date with regulatory industry standards and requirements 


What We Need

  • 2+ years of mortgage lending experience

  • Well-developed understanding of mortgage underwriting, processing, closing and sales procedures

  • Excellent interpersonal and account development skills

  • Exceptional customer service skills, with attention to detail and follow through

  • Ability to work well independently, in a fast-paced environment

  • Strong desire to progress, learn and begin a long-term career with the right company

  • Exhibits confidence and empathy when dealing with current and potential customers

  • Accurately represents Deephaven Mortgage and our wholesale team’s capabilities and strengths

  • Conducts himself/herself in a professional manner regardless of the situation

  • Team player committed to excellence, working hard and having fun

  • Experience with Encompass/Point/mortgage origination systems (Preferred)

                             

Our Perks

Flexible Time to Recharge – Personalized Time Off for What Matters (because rest isn't one-size fits all)

Future Finance Focused – Generous employer-matched 401(k) plan

Community Connect– Philanthropy Committee that creates charitable initiatives

Health from Day One – Comprehensive health insurance starting on day one of employment

Family Matters – Competitive maternity and paternity leave

Culture & Celebrations – Culture Committee with team-building events and celebrations

Ideas Welcome – Encouraging thought leadership and innovation

Guidance & Growth – Mentorship opportunities for career development

Perk Up – Exclusive discounts on travel, tech, pets, legal, and more

About Progress Residential

Progress Residential is a real estate investment trust that owns and manages single-family rental homes. The company was founded in 2012 and is headquartered in Phoenix, Arizona. Progress Residential's portfolio includes over 40,000 homes in 20 markets across the United States. The company's mission is to provide high-quality rental homes and exceptional customer service to its tenants. Progress Residential offers a variety of amenities and services, including online rent payments, maintenance requests, and 24/7 customer support.
Learn more about Progress Residential
Size
1,000 employees
Industry

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