Wellness Coach

Services For The Underserved, Inc.

• $104K — $114K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in social work, psychology, or a related field
  • 2-4 years of experience in case management or related role
  • Strong knowledge of community resources and support services
  • Excellent interpersonal and communication skills
  • Ability to work collaboratively in a team environment
  • Experience with crisis intervention and problem-solving
  • Strong documentation skills and attention to detail

Responsibilities

  • Provide case management for assigned consumers
  • Develop and monitor support plans with consumers
  • Assist consumers with problem-solving and crisis intervention
  • Accompany consumers to appointments as needed
  • Advocate for consumers and encourage self-advocacy
  • Identify and assist with daily living skills issues
  • Support maintenance of apartment standards in collaboration with Facilities Management
  • Conduct home and hospital visits as required
  • Maintain relationships with therapeutic services for quality care
  • Document all services following agency standards
  • Assist with consumer moves, including physical support
  • Collaborate with the team in developing recreational and educational activities
  • Serve as a liaison to community-based services and organizations
  • Participate in supervision, meetings, and training as required
  • Respond to crisis situations via on-call phone system

Benefits

  • Opportunity for professional development and training
  • Supportive team environment
  • Direct impact on the lives of consumers
  • Hands-on experience working with diverse populations
  • Access to a referral network of community services
Full Job Description
Min

USD $50,000.00/Hr.

Max

USD $55,000.00/Hr.

Position Overview

WELLNESS COACHES (CASE MANAGERS)

Dreitzer

New York, New York 10029

I. SCOPE OF ROLE:
The Wellness Coach will assist agency consumers with accessing needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.) through the development of a referral network, referral and follow up
II. ESSENTIAL DUTIES & RESPONSIBILITIES:
• Provide case management to assigned caseload
• Develop and monitor individual support plans in collaboration with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by S:US and DOHMH
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization, educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations that require immediate action
• Other duties as assigned

ID

2025-16884

Work Location

In Person

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