Web Program ManagerIntroduction to the teamExpedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.
The Web Program Manager supports Expedia Group B2B's partner web ecosystem across content, user experience, and operations. As the connective point across a complex, multidisciplinary team, you will translate business needs into clear priorities, well-managed execution, and roadmap decisions that help the team focus on the highest-value work.
In this role, you will: - Manage the partner web roadmap as a single source of truth, lead quarterly planning cycles, sequence commitments against available capacity, and communicate trade-offs when demand exceeds capacity
- Build and maintain a capacity model across authoring, development, content, design, and agency resources, adjusting plans to address bottlenecks and prevent over-allocation
- Own the project intake process by standardizing request information, assessing feasibility, routing work into the appropriate workflow, and communicating prioritization decisions to requestors
- Establish clear stakeholder communication cadences, including status updates, roadmap reviews, and planning sessions, while proactively surfacing risks, blockers, and dependencies
- Coordinate execution across authoring, development, design, content, creative, engineering, and operations teams to ensure smooth handoffs and consistent project management practices
- Manage an operations team of three, including goal setting, coaching, onboarding, task allocation, performance check-ins, and contractor relationship management in partnership with vendor management and procurement
Experience and qualifications: - You have 5+ years of program or project management experience, preferably in a web, digital, marketing operations, or partner marketing environment
- You have a proven track record of roadmap planning, capacity modeling, prioritization, and delivery coordination for multidisciplinary teams
- You are skilled at presenting trade-offs to senior leaders, managing expectations across competing priorities, and building strong relationships with creative, engineering, content, and operations partners
- You have experience with web content management systems and digital production workflows; experience with Adobe Experience Manager or a similar platform is a plus
- You are proficient with program management tools such as Smartsheet, Jira, or equivalent resource management platforms, and you are familiar with agile or scrum methodologies
- You communicate clearly in writing and verbally, can facilitate focused planning meetings, build structure in ambiguous environments, manage or mentor direct reports, and balance people leadership with hands-on program management
The total cash range for this position in Austin is $110,500.00 to $155,000.00. Employees in this role have the potential to increase their pay up to $177,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual's knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perksExpedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
Accommodation requestsExpedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
Important noticeEmployment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
