FLSA Status: Full-time, Exempt
Position Summary:This position serves as a key contributor to the development and enhancement of PCHAS's internally developed client management system, CSWIS (pronounced "swiss"). The position works with agency leadership, program teams, and Information Systems to develop application features, interactive dashboards, reporting solutions, and analytics tools that improve decision-making, operational effectiveness, client outcomes, and the user experience.
As a secondary responsibility, this position serves as a technical escalation and backup resource for the external client support and Information Systems Support teams during periods of limited staff availability.
Essential Job Functions: - Develop, maintain, and enhance CSWIS forms, workflows, application features, and user-facing functionality.
- Design and implement interactive dashboards, analytics tools, and reporting solutions that support operational and strategic decision-making.
- Collaborate with stakeholders to define business requirements and translate organizational needs into technical solutions.
- Develop and optimize SQL queries, views, stored procedures, and datasets that support reporting and application functionality.
- Design and maintain responsive user interfaces and layouts that improve usability across device types.
- Serve as a Tier 3 escalation and backup resource for the external client support and Information Systems Support teams, assisting with application troubleshooting and urgent client or agency requests as needed.
- Other duties as assigned.
Requirements
Education & Experience: - Bachelor's degree in Computer Science, Information Systems, Data Analytics, Software Development, related field, or equivalent experience.
- Minimum of five years of experience developing and supporting database-driven web applications.
- Minimum of three years of experience designing reports, dashboards, or business intelligence solutions.
Knowledge / Skills / Abilities: - Strong analytical and problem-solving abilities.
- Ability to communicate technical concepts to non-technical audiences.
- Strong understanding of reporting methodologies and KPI development.
- Excellent organizational and project management skills, including the ability to manage competing priorities and deadlines.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Ability to remain current with evolving web development, reporting, and data analytics technologies.
Technical Skills: - ASP.NET (C#)
- SQL Server / T-SQL
- HTML
- CSS
- JavaScript
- MS Access
- Responsive Web Design
- Data Modeling
- Business Intelligence Reporting
Working Conditions: Typical office setting, work at desk 95% of the time, equipment to be used includes computer, teleconferencing equipment, and a phone.
Other Requirements: Must hold a valid driver's license, have and maintain a risk-free driving record. Must be willing to undergo initial and periodic child abuse/neglect, criminal history, sexual offender, and child care/elder care disqualification list screenings . As requested, must submit fingerprints for review by the state of your employment and Federal Bureau of Investigation (FBI). Must undergo a pre-employment drug screen and a pre-employment physical with the results showing no evidence of communicable disease.
Christian Commitment: Presbyterian Children's Homes and Services (PCHAS) is a faith-based organization guided by Christ's love, dedicated to creating a world where every child is safe, every family is strong, and hope outshines hardship.
Through Christ-centered care, we empower children, young adults, and families by nurturing their strengths, resilience, and faith. We strive to serve like Jesus-meeting those we serve where they are, treating them with dignity and compassion, and walking alongside them with grace and understanding.
At PCHAS, we focus on the strengths and potential within each individual, encouraging those we serve to look forward with hope and confidence rather than being defined by past challenges. When we live out this mission well, we help children and families experience hope, thrive in their journeys, and know the enduring love of God.
Salary Description
$97,000.00 - $112,000.00
