The role...The Web Content Coordinator builds and publishes digital content across CST's web and marketing platforms. Working from approved templates, components, and briefs, this role builds web pages in Contentstack (CST's website CMS) and builds emails, social posts, and landing pages in HubSpot. This is an execution-focused role for someone who is highly detail-oriented, works accurately on quick turnarounds, and is a self-starter who keeps work moving without close supervision. The Web Content Coordinator partners closely with marketing managers, designers, and the Web team to get content live on time and error-free.
You'll have the opportunity to...Website Content Production (Contentstack) - 40%
- Build and publish web pages in Contentstack using approved templates and components, following content briefs and design specifications.
- Update existing web pages, product content, and supporting resources as requested.
- Format text, images, links, and page metadata correctly, following CST brand, style, and accessibility guidelines.
- QA pages before and after publishing, checking links, images, layout, and content accuracy across devices and browsers.
- Publish translated content to regional sites as directed.
Email, Social & Landing Page Production (HubSpot) - 35%
- Build marketing emails, landing pages, and social posts in HubSpot using approved templates and assets.
- Set up lists, send settings, scheduling, and tracking parameters (e.g., UTMs) as specified in campaign briefs.
- Test emails and landing pages before launch (rendering, links, forms, personalization) and fix issues quickly.
- Schedule and publish social posts according to the campaign calendar.
Quality, Accuracy & Turnaround - 15%
- Manage a high volume of requests with quick turnaround while maintaining a high standard of accuracy.
- Proactively flag missing content, unclear requirements, or conflicting requests before they cause delays.
- Track request status in the team's work management tools and keep requesters informed of progress.
Process & Collaboration - 10%
- Partner with marketing managers, designers, and the Web team to receive requests, clarify requirements, and confirm approvals before publishing.
- Follow established production processes and checklists.
- Suggest improvements to templates, checklists, and workflows based on day-to-day experience.
Who you are and what you bring to the team...- Bachelor's degree in marketing, communications, or a related field, or equivalent experience.
- 1-3 years of experience in a digital marketing, web, or content production role.
- Exceptional attention to detail and a high standard of accuracy.
- Ability to manage multiple requests at once and meet tight deadlines without sacrificing quality.
- Self-starter who takes ownership of tasks and works independently with minimal direction.
- Strong organizational and written communication skills.
- Comfortable learning new software tools quickly.
Ideally, you have...- Experience building content in a CMS (e.g., Contentstack, WordPress, Adobe Experience Manager) or a similar tool.
- Experience with HubSpot or another marketing automation platform (e.g., Marketo, Salesforce Marketing Cloud).
- Familiarity with web accessibility and SEO basics.
- Experience in life sciences or pharma.
Physical Conditions/Physical Requirements...- Work environment is typically quiet for independent desk work and virtual meetings
- The ability to perform repetitive motions with the wrists, hands, and fingers.
- The ability to extend hands and arms in any direction to access materials, equipment, or a keyboard.
- The ability to sit for long periods of time (often more than 70% of the workday).
- Ability to view and read information from a computer monitor, reports, and documents.
- Physically able to safely lift and carry 25 pounds to move, install, unpack PC equipment, office supplies, etc. as required
This position has a starting base salary range of $77,000 - $95,000 per year, which the company, in good faith, reasonably expects to pay for this role at the time of posting. Actual compensation within this range will be determined based on factors including, but not limited to, relevant skills, qualifications, experience, and internal equity.
What we offer...At Cell Signaling Technology (CST), we recognize that people will always be our most important asset. Providing a safe, inclusive, and stimulating working environment that understands the importance of diversity, human dignity, and meaningful work is as important as establishing company policies that incorporate excellent health insurance and pay benefits. We recognize that the development of people is the key to their happiness and thus ensure every employee has impactful discussions with their manager and develops actionable performance and professional development plans. Lastly, we are committed to engaging and supporting our employees in committees and philanthropy that benefit their local communities and environment through community investment programs.
Benefits- Medical (BCBS) and Dental (Delta Dental) plans paid at 90%
- Vision Insurance
- Life Insurance, Short and Long Term Disability
- Flexible Spending accounts
- 401(k) Plan with 6% match
- Tuition Reimbursement
- Generous PTO package
- Parental Leave
- Pet Insurance
- Employee Assistance Program
- Onsite Subsidized Cafeteria
- Free Parking
