15+ years of experience in operations management, program management, or process improvements
Strong problem-solving and process improvement skills, with a focus on data-driven insights
Proven ability to influence cross-functional stakeholders at various levels
Experience managing large-scale, complex projects with cross-functional teams
Track record of delivering results through collaboration and effective communication
Bachelor's Degree in Operations Management, Business, Engineering, or a related field
Responsibilities
Develop operational systems to support standardized work and continuous improvement
Drive process improvement initiatives to reduce variability and waste
Ingrain a strong operational culture that sets industry standards
Facilitate cross-functional problem solving for corrective actions
Coach teams on measuring and enhancing operational efficiencies
Act as a strategic thought partner for cross-functional leaders
Benefits
Participation in Waymo's discretionary annual bonus program
Eligibility for equity incentive plan
Access to a generous company benefits program
10-15% travel required
Full Job Description
You will:
Develop operational systems to support standardized work, problem solving, process definition, and a continuous improvement culture in Waymo Ops organization across lines of business
Drive system level process improvement initiatives to streamline human dependent processes, reduce variability, waste, and cost and positively impact key business metrics such as quality supply, throughput flow
Help ingrain unmistakable DNA for Waymo Operations that transcends markets and partners, and sets standards in the AV ecosystem
Facilitate cross functional problem solving to design counter measures and corrective actions collaboratively
Coach and teach people on measuring and driving operational efficiencies
Be a key strategic thought partner for cross functional leaders across the organization
You have:
15+ years of experience in operations management, program management, and/or process improvements
Excellent and superior problem solving and process improvement skills: ability to break down ambiguous and complex operational problems into manageable segments, draw insights from data and structured observation and establish standards
Demonstrated ability to influence cross-functional stakeholders at various levels to successfully drive strategy of the function and business outcome
Solid experience planning for and managing several large-scale, complex projects and coordinating cross functional project members to deliver quality results on time
Track record of delivering results through relationship building, collaboration, consultation communication and influencing
Bachelor's Degree(s) in Operations Management, Business, Engineering, or related field in technology focused industry
We prefer:
Experience driving organization toward process maturity, lean culture transformation
Experience in workflow optimization and process excellence, specifically in hybrid environment of extended workforce and full-time employees, involving hand-offs
Familiarity with safety-critical operations where standardized operations and clear instructions are vital to risk mitigation and regulatory adherence.
Experience developing or leading quality management or document management systems based on industry standards
Technology forward mindset to drive process and operational excellence such as use of leading AI tools, driving efficiency via use of agentic-AI driven operational workflows
Masters Degree(s) in Industrial Engineering, Business or related technical field
Travel:
10-15% travel required
The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.
Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.
Salary Range
$190,000-$234,000 USD
About Waymo
Waymo LLC is a self-driving technology development company. It is a subsidiary of Alphabet Inc., the parent company of Google. Waymo develops autonomous driving technology and provides ride-hailing services through its Waymo One program. The company has been testing its self-driving technology on public roads since 2009 and has logged millions of miles of autonomous driving. Waymo has partnerships with several automakers and has been working on developing autonomous trucks for use in logistics.
