Benefits: - Collaborate work environment
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Reports To: General Manager or Owner
As a
Restoration Project Manager (RPM), you are responsible for managing restoration projects from contract through close-out following property damage events such as water, fire, or mold losses. This role is primarily production-focused. Candidates with estimating experience may support estimating efforts as needed; however, field execution, internal teams and subcontractor management, margin protection, and job close-out are the core responsibilities of this role. You will spend significant time in the field ensuring jobs are completed correctly, safely, on schedule, and in accordance with Paul Davis standards.
What you'll be responsible for: - Manage residential and commercial restoration projects from start to finish including initial scope of work, budgets, timelines, managing in-house mitigation team and subcontractors.
- Managing from the initial mitigation to the repairs.
- You will be the first point of contact for client relations. This job has significant on-call expectation. You will be the first point of contact.
- Develop proficiency in project documentation, reporting, and technology tools used in restoration management
- Protect margins through disciplined job controls and change management
- Communicate clearly and proactively with customers throughout the project lifecycle
- Ensure job documentation, punch lists, and close-out are completed accurately
Pay Structure & Hours:- Competitive base salary
- Uncapped earning potential with performance-based incentive tied to completed, profitable projects
- Full-time role with variable field schedule based on active projects
(Compensation structure and incentive details are discussed during the interview process.)
Qualifications:Required
- Integrity, honesty, and strong character
- Self-motivation, growth mindset, ownership, and responsibility
- A desire to help people in distress
- Experience managing mitigation and repairs projects in NYC
- Significant experience with water, fire, mold, and contents
- Proven ability to manage subcontractors, schedules, and job sequencing
- Proficiency with technology and adaptability to new software
- Valid driver's license with a clean driving record and reliable transportation
- IICRC certification (at least WRT)
- 2-3 years of managing restoration projects end to end
Preferred
- Restoration or insurance-related construction experience
- Estimating experience or familiarity with Xactimate and Cotality (a plus, not required)
- Additional IICRC certifications (ASD, FSRT)
Who Thrives in This Role:- You take ownership of outcomes, not just tasks
- You are margin-aware and disciplined about scope
- You hold subcontractors accountable and follow through
- You communicate early when issues arise
Benefits:- Uncapped performance-based incentive opportunities.
- Generous vehicle and cell phone allowance
- Company laptop
- Paid time off and sick leave in accordance with NYC law
- Leadership development and cross training opportunities
- Paid training and certification support
- Strong team culture and operational support
Compensation: $70,000.00 - $110,000.00 per year
