BA/BS Degree in Electrical Engineering, Electronics, or related field preferred.
Ability to read and understand engineering drawings/schematics.
5+ years experience in rail after-market field/maintenance/overhaul or comparable warranty role.
Experience with CAF Power (TCMS and Traction) and Knorr-Bremse equipment is highly desirable.
Bilingual in English and Spanish is a plus.
Responsibilities
Supervise daily activities at the Rail Services business site.
Manage personnel and assets safely and cost-effectively.
Oversee monthly reporting on project engineering and financial issues.
Ensure timely setup of site with necessary manpower and materials.
Provide technical training to stakeholders and staff as needed.
Troubleshoot vehicles and test functionality post-repair.
Manage site Maintenance Management System.
Benefits
Training provided at existing operational facilities.
Opportunity to develop relationships with suppliers for technical issue resolution.
Engagement with both top management and workshop floor levels for customer satisfaction.
Full Job Description
OVERVIEW:
The successful candidate will directly supervise the Rail Services business and employees at the site location of employment and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
FUNCTIONAL DESCRIPTION:
Supervise the daily activities at the Rail Services business on site to include managing personnel and assets in a safe and cost-efficient manner
Responsible for all monthly reporting on project engineering, warranty, materials and financial budgetary issues
Ensure the timely set up of the site with manpower, machinery and materials as required
Understand the requirements of the contract and plan/prepare for the site set up and warranty starts, spare material availability, supplier management and client support
Manage and provide technical training to stakeholders as per the contract and own staff when required
Troubleshoot of the vehicles and test the functionality after the repair
Uploading and downloading software using a laptop to troubleshoot and test train systems
Control and manage site Maintenance Management System
Responsibility for customer satisfaction and all local customer feedback
Develop relationship with suppliers to facilitate resolution of any warranty and technical issues with the equipment
Other duties as required and assigned
TRAINING/EDUCATION REQUIRED:
BA/BS Degree from an accredited university. Degree in Electrical Engineering, Electronics, or a related field preferred.
MUST BE able to read and understand engineering drawings/schematics
Previous experience in CAF Power (TCMS and Traction) and Knorr-Bremse (Brakes, Doors and HVAC) equipment highly desirable
5+ years experience in the rail after-market field/maintenance/overhaul or a comparable industrial environment in a warranty role essential.
Training will be provided at existing operational facilities
Bilingual in English and Spanish is a Plus
QUALIFICATIONS/REQUIREMENTS:
Self-Starter capable of resolving technical issues as they arise and/or coordinating and implementing solutions with the support of the engineering office.
Experience running warranty returns, spare part requisitions, store management, logistics control ideal.
Ability to work with customers at both top management and workshop floor levels
Technical skills and understanding essential rail components and systems; hands on experience a plus
Ability to read and understand schematics
Must be able to lift 50 lbs.
SAFETY REQUIREMENTS:
Shall report all injuries/illnesses to their supervisor that occur at work, the day of the incident
Shall report any unsafe conditions that are identified in their respective work area to their supervisor
Shall comply with all CAF USA safety policies, procedures, and requirements that are communicated to them, including Job Safety Analysis (JSA) procedures
Shall wear all required Personal Protective Equipment (PPE) that is communicated and supplied to them
Shall keep their respective work area clean and orderly at all times
Shall attend all CAF USA required training as soon as possible before the start of their assigned work
Shall NOT operate any CAF USA equipment (forklifts, cranes, scissor lifts) until certified to do so
This position does not support immigration sponsorship.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. A reasonable estimate of the current range is $140,000 to $160,000.
