Warehouse Management Systems (WMS) Manager

Qualifications

• Bachelor's degree in Business, Supply Chain, Information Systems, or related field preferred; equivalent relevant experience considered.
• Minimum 3 years experience with WMS or similar business systems in warehousing, logistics, or distribution.
• Strong experience in WMS configuration, customer setup, troubleshooting, and testing.
• Working knowledge of EDI for customer and system integrations preferred.
• Experience with Excalibur is a plus but not required.

Responsibilities

• Serve as WMS expert for Excalibur, managing setup and administration.
• Set up new customers and ensure accurate configurations and billing rates.
• Own systems aspects of new customer implementations, including validation and support.
• Troubleshoot and resolve WMS issues independently or with provider assistance.
• Collaborate with Operations and leadership to identify system issues.
• Train and support managers and WMS users, assisting with documentation.
• Identify opportunities to enhance system processes and efficiency.

Benefits

• Comprehensive medical, dental, and vision insurance.
• Short-term and long-term disability coverage.
• Company-paid life insurance.
• 401(k) with 4% company match.
• Flexible paid time off and holidays.
• Referral bonus program.
• Employee assistance program.
• Family-owned culture with opportunities for growth and development.