WAN Analyst, Lead.
This position is located in Ridgeland, MS.
Essential Functions
•Install, configure and support internal and/or external networks, routers, switches, firewalls and VOIP systems.
•Maintain all security and network configurations.
•Diagnose network performance and/or outage issues and coordinate with service providers for problem resolution.
•Understand network devices, protocols and architectures.
•May assist in training and development of other personnel when and where needed.
•Recommend upgrades, patches and new applications and equipment.
•Maintain documentation for network equipment.
•Work with telecom vendors to facilitate data communications.
•Involved with the development and maintenance of the Company's business continuity plan.
•Provide advanced technical support and guidance to end users for switch related issues.
Additional Responsibilities
•Night call may be required.
•Additional hours may be required to meet project deadlines.
•Other duties and responsibilities as assigned.
•Regular and predictable attendance is required.
