OverviewVTOC Operations Technician
Springfield, VA and St. Louis, MO
Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly
Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team as a VTOC Operations Technician, supporting the NGA customer mission.
Responsibilities
What you get to do every day: As a VTOC Operations Technician, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.
Key Responsibilities:
- Design and implement AV systems including video conferencing, digital signage, and presentation systems
- Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
- Troubleshoot and resolve complex AV issues in a timely manner
- Manage AV network infrastructure and ensure integration with existing IT systems
- Plan and execute AV system upgrades and migrations
- Provide training to end-users on AV equipment operation and best practices
- Develop and maintain documentation for AV system configurations and processes
- Collaborate with IT teams to ensure AV systems align with overall technology strategy
- Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
- Ensure AV systems comply with security protocols and accessibility standards
- Stay current with emerging AV technologies and recommend improvements to existing systems
Qualifications
Clearance Required: Active TS clearance (with SCI Eligibility) and eligibility to obtain CI Poly
Certification Required: Security+ within 90 days of hire
Education/Experience:
- Requires Bachelor's degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
- 5+ years of experience in AV systems design, installation, and maintenance
Required Skills:
- Strong knowledge of AV technologies including video conferencing, digital signal processing, and control systems
- Experience with AV network protocols and IP-based AV systems
- Proficiency in AV system design software (e.g., AutoCAD, Visio)
- Excellent troubleshooting skills and ability to resolve complex AV issues
- TS/SCI Clearance required and eligibility to obtain CI Poly
- Ability to prioritize and manage multiple projects in a fast-paced environment
- Willingness to provide occasional after-hours support for critical AV systems
Physical Requirements:
- Ability to lift and move equipment up to 50 pounds
- Comfort with working at heights (e.g., on ladders or lifts) for equipment installation
What is ideal?
- CTS (Certified Technology Specialist) certification
- Experience with Crestron, Extron, or AMX control systems
- Knowledge of acoustics and audio system design
- Familiarity with HDCP, EDID, and other video standards
- Experience with digital signal processors (DSPs) and audio networking protocols
- Understanding of AV over IP technologies
- Familiarity with AV security best practices and compliance requirements
- Intelligence Community Experience preferred
What you can expect from us
- Recognizing great achievements do not go unnoticed by bcore through service anniversaries, spot awards, and employee referral bonuses
- You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
- The expected salary range within the Washington, DC metropolitan area is: $104,000-$127,000. Final compensation is unique to each individual and will be determined based on factors such as experience, education, geographic location, and contractual requirements. This is not a guarantee.
- Benefits include Health/Dental/Vision, 401(k), Paid Time Off, STD/LTD/Life Insurance/Voluntary Life Insurance, Stipends, Referral Bonuses, and more.