The Vice President of Supply Chain Operations and GPO Implementation will own and direct all aspects of the implementation process for onboarding new members to the HealthTrust GPO . Drive SupplyTrust's efforts to enhance the analytics processes for cost savings, dashboard reports and ad hoc reporting that is membership focused with emphasis on reliability, dependability and compliance to the HealthTrust GPO.
Responsibilities include oversight for the new membership implementation process; the analytics team and to develop, implement and monitor Supply Chain goals and objectives in a way that effectively integrates the technical and human resources to support the organization's mission. This position will work directly with the CEOs, COOs and CFOs of the membership to assure expectations of service are exceeded at each hospital, and aligning with the Corporate Supply Chain Initiatives and leads teams consisting of directors, managers, business analysts to assure timely and effective performance.
Responsibilities
- Develop and drive best-in-class new membership implementation strategy and approach which contributes in maintaining and growing membership
- Administrative duties related to leading a team e.g. expense reports reviews, training, employee performance reviews, budgeting, and business reviews, etc.
- Drive the identification and modification of core business processes that require change to enhance the membership experience
- Develop and deliver presentations to executives and others, as required on strategies, programs, practices and issues
- Ensure compliance with policies and programs in alignment with membership implementations
- Facilitate and coach team around active and ongoing membership implementations, collaborating with corporate teams to optimize the cross-business unit approach and strategy
- Gain strategic understanding of customer needs and challenges and alignment of GPO and custom solutions to members requirements and communicate to account management team members
- Identifies and escalate critical issues and quickly resolves with creative solutions
- Possess and apply a broad understanding of the healthcare market through self-discovery, participation and membership in Healthcare organizations and commercial training
- Select, manage, coach, mentor and develop a high performing team of experienced professionals to create a culture of accountability, collaboration and results
- Work with SupplyTrust account management team to develop and enhance effective and innovative support tools including dashboards that enhance CHC's competitive position and value proposition to targeted members
- Continually reviews and analyzes the operational areas of responsibility, ensuring that staff are providing efficient and quality delivery of services while achieving productivity targets.
- Deploy project management processes and methodologies to create specifications to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations
- Manage vendors that are aligned to provide product and services for the SupplyTrust analytics team
- Provides feedback for process improvement, lessons learned, program enhancements, and strategic alignment with business or other programs.
- Travel up 40% for new membership implementation, conferences and training
RequirementsQUALIFICATIONSRequired qualification(s) for this position include:
- Bachelor's Degree in Business Administration, Supply Chain or related field
- A minimum of 10 years of supply chain experience with at least 5 years supervisory experience. Experience in a healthcare setting is preferred but other experiences are also acceptable (i.e. consumer supply chain, supply chain or procurement management consulting).
- Certification and/or demonstrated experience in lean processes and/ or project management are desirable.
- Previous leadership in designing, establishing, and maintaining an organizational structure that effectively accomplished goals and objectives.
- Experience in standardizing complex and disparate processes; experience in process improvement methodology, change management, and operational improvement in complex, interconnected systems.
- Able to influence stakeholders to effect (difficult) organizational change with a thoughtful approach from planning through monitoring.
Skills and Knowledge- Requires an extremely high level of analytical and organizational skills in order to effectively develop staff, develop and monitor budget, short and long range planning, project management and solve complex technical and human resource problems to ensure optimal development and maintenance of services.
- Make sound and accurate judgements in a timely manner
- Build relationships, negotiate, influence, and create win-win situations with multiple stakeholders, including facility level executives, corporate staff
- Develop a staff with demonstrated expertise in project management, data analytics, materials management purchasing systems and vendor management.
- Possess a strong customer and service to others orientation
- Communicates openly, respectfully, effectively and timely with multiple audiences
- Is able to manage competing priorities, work under pressure and meet deadlines in a fast-paced business environment.
- Demonstrates an extremely high level of interpersonal and communication skills, verbal and written, necessary to negotiate, present and resolve complex issues effectively with internal and external customers
- Exceptional manager and motivator of people and teams who can retain and develop high potential people. Recognized for attracting great talent and building a strong team.
- Extensive knowledge of healthcare supply chain best practices including purchasing, inventory management systems, procurement, supplies distribution/operations, contracting, capital equipment and automated systems
- Exemplary ethics in words and deeds, and enlist staff in same, to assure the highest level of integrity
- Is current on competitor offerings, trends, developments and legislation impacting areas of responsibility and communicates understanding to staff
- Works regularly with Hospital Administration in order to identify and resolve problems, coordinate and improve services offered
- Possess proficient PC skills, including Microsoft Word, Excel, and PowerPoint
Benefits A comprehensive health and welfare benefits package is offered as part of total compensation.
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Wellness Resources and other benefits
