TIAA

VP, Senior Lead Business Systems Analyst

TIAA$136K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required.
  • 5+ years of experience in the financial services industry leading business analysis for complex projects.
  • Ability to document current and target-state business workflows using Visio and PowerPoint.
  • Experience in capturing and documenting business and technical requirements from various stakeholders.
  • Skilled in translating complex business goals into actionable requirements for technical teams.
  • Proficiency with job scheduling tools, file transfer systems, and ETL tools.
  • Strong hands-on experience with database technologies and cloud technologies.

Responsibilities

  • Liaise with operations and technology teams to create functional requirement documents and design specifications for projects.
  • Conduct workshops with architects and infrastructure teams to ensure product delivery aligns with business requirements.
  • Act as a subject matter expert and escalation point for key production issues.
  • Document current state workflows and design strategic workflows that meet business needs.
  • Lead integration and user acceptance testing across applications and ensure timely issue resolution.
  • Prepare and provide ongoing project communications to stakeholders regarding status, risks, and issues.
  • Manage stakeholder expectations for multiyear roadmap projects and assist in project planning using management tools.

Benefits

  • Access to training and professional development opportunities.
  • Collaboration in a dynamic and supportive team environment.
  • Opportunities to work on complex, strategic initiatives within the financial services sector.
  • Involvement in the integration of advanced technologies like AI and cloud services.
Full Job Description
The Senior Lead Business Systems Analyst approves that designed system solutions are appropriate for business needs and consistent with the overall design of the organization's information systems architecture. Working closely with senior leadership, this job manages large projects, processes and establishes operational plans.

Key Responsibilities and Duties
  • Liaise closely with all Middle & Back Office operations and technology application teams to generate business and Eagle application functional requirement documents and design specifications for both BAU and strategic enterprise level projects
  • Conduct workshops with technical architects and infrastructure teams to manage solution design delivery and ensure that the product delivery meets the complete business requirements
  • Act as a SME and business point of escalation for key production issues
  • Document current state functional workflows across the business areas defined in the summary and design end to end strategic workflows meeting key business and operational needs
  • Lead the preparation and coordination of integration and user acceptance testing across multiple applications and business stakeholders, ensuring issues are resolved in a pragmatic and timely manner
  • Prepare and provide ongoing project communications, reporting status, risks, and issues to the Steering Committees, PMO, and IT leadership
  • Manage IT and Operations Stakeholder's expectations in support of multiyear roadmap projects goals and deliverables
  • Assist in creating and managing project plans using Project Management Tools to manage projects related to the functional areas described in the summary section

Educational Requirements
  • Bachelor's Degree or Equivalent Experience Required

Work Experience
  • 5+ Years Required; 7+ Years Preferred

Physical Requirements
  • Physical Requirements: Sedentary Work


Career Level
9IC

Required Skills:
  • 5+ years of experience in the financial services industry leading business analysis for complex, strategically relevant initiatives.
  • Ability to document current-state and target-state business functional workflows using tools such as Microsoft Visio and PowerPoint.
  • Experience in capturing, clarifying, and documenting business and technical requirements from a range of stakeholders.
  • Experience with translating complex business goals into actionable requirements for technical teams, while effectively communicating technical constraints to business leaders.
  • Experience proposing strategic improvements, evaluating software tools, and designing new operational workflows, with a strong focus on automation and efficiency
  • Experience with Job scheduling tools (like Autosys), File transfer systems (like Sterling Integrator), and ETL tools such as IBM DataStage.
  • Experience with production monitoring applications such as Splunk, Dynatrace, and CloudWatch.
  • Hands-on experience with change management, release management, and incident management processes.
  • Strong work experience with database technologies like Oracle, SQL Server and MongoDB.
  • Experience with Cloud Technologies (AWS, S3, RDS, Glue, VPC, Snowflake Starburst) and supporting applications hosted on cloud.
  • Ability to write complex SQL queries to extract and analyze data from large datasets within a Data Mart.
  • Experience with messaging services such as IBM MQ and/or Kafka.


Preferred Skills
  • Experience working with data lake and data lakehouse architectures.
  • Experience to AI tools for production support and enhancement initiatives.
  • Solid understanding of business concepts related to Corporate Actions, Trade Processing, Portfolio Accounting, Performance, Reference Data, FactSet, Fund Launch, Tableau Reports, Entity Stream, Derivatives workflows, and Collateral Management.


Related Skills

Acceptance Testing, Business Analysis, Business Process Improvement, Business Process Mapping, Business Process Understanding, Business Requirements, Collaboration, Data Analysis, IT Business Analysis, Systems Design/Analysis, Systems Development Life Cycle, Technical Documentation, Test Planning

Anticipated Posting End Date:
2026-09-29

Base Pay Range: $136,000/yr - $180,000/yr

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

About TIAA

TIAA is a financial services company that specializes in providing retirement plans, IRAs, mutual funds, and life insurance. The company is dedicated to helping those who teach, heal, and serve to achieve financial well-being. TIAA was founded in 1918 and headquartered in New York, United States.

TIAA Careers

Joining TIAA presents an unparalleled opportunity to become part of a team that prides itself on fostering a culture of growth, innovation, and leadership in the financial services industry. As a company deeply committed to the professional development and well-being of its employees, TIAA is where your career aspirations can take flight.

Work You’ll Do

At TIAA, we are dedicated to providing our employees with meaningful job opportunities that offer both challenges and rewards. We believe in nurturing the skills and talents of our team members through diverse career paths, leadership development programs, and continuous learning opportunities.

Explore Our Team

Become a part of a workforce that is as diverse as the clients we serve. At TIAA, we understand that unique perspectives lead to innovative ideas and better decision-making. Our inclusive culture supports diversity training, ensuring all team members can thrive.

Innovate with Us

TIAA is at the forefront of financial innovation. We encourage our employees to lead the way in developing new strategies and solutions that continue to redefine the industry. Our collaborative environment supports your ideas and fosters creativity at every level.

Grow Your Career

Whether you are looking for your first internship or a seasoned professional position, TIAA offers a range of employment opportunities to help you realize your potential. Take advantage of our comprehensive benefits package, competitive salaries, and programs designed to support your career growth.

Networking and Professional Development

Networking at TIAA goes beyond connecting with colleagues; it involves engaging with industry leaders and participating in high-impact mentoring programs. Our commitment to professional growth is evident through our robust training and development courses tailored to enhance your career journey.

Join Our Hiring Process

Embark on your career with TIAA through a straightforward hiring process. Start by exploring open positions that match your skills and interests on our Jobs page. Submit your resume, prepare for your interview, and let your journey of professional fulfillment begin.

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TIAA: Empowering Professional Futures

At TIAA, we are not just offering jobs; we are building futures. We invite you to join our team and experience a career where your growth is our priority, and your potential is limitless.

Search TIAA Jobs

Discover the opportunities waiting for you at TIAA. Search for open positions that align with your career goals and apply today. Let’s innovate, lead, and grow together. [SEARCH TIAA JOBS] [READ CAREERS BLOG]
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