Liberty Mutual

VP, Senior Director, People, Purpose & Brand (PP&B) Technology

Liberty Mutual$180K — $220K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's Degree in technical or business discipline preferred.
  • Over 5 years of leadership experience in technology fields required.
  • Proven track record of leading large-scale, multi-year transformations in regulated environments.
  • Strong ability to influence and challenge executives on operating and investment decisions.
  • Familiarity with modern engineering, cloud-native platforms, and AI-enabled systems essential.
  • Experience building resilient, high-performing teams through transformation is crucial.
  • Strong vendor management and ecosystem leadership skills across HR/People platforms necessary.

Responsibilities

  • Lead efforts to modernize and simplify the PP&B technology ecosystem.
  • Drive transformation initiatives across various HR and employee experience areas.
  • Make platform decisions to enhance resilience and value over the long term.
  • Align system architectures with business objectives to ensure effectiveness.
  • Act as a trusted partner to PP&B leadership, co-owning technological outcomes.
  • Challenge and guide functional leaders on tradeoffs and change management.
  • Oversee the execution of a $50M technology investment portfolio and a team of ~125 people.

Benefits

  • Opportunity to reshape a global technology ecosystem.
  • Lead a modern technology strategy fostering a data-first culture.
  • Work in a high-performing, inclusive environment encouraging innovation and trust.
  • Impact on Liberty Mutual's workforce and business priorities through 2030.
Full Job Description
Description

The VP, Senior Director, PP&B Technology reports to the CIO, Corporate Technology and leads the technology strategy, portfolio, and organization supporting People, Purpose & Brand. This leader will have the opportunity to reshape a complex, global technology ecosystem and build the modern platforms, data capabilities, and AI-enabled experiences that will support Liberty Mutual’s workforce and business priorities through 2030 and beyond.

 

The role is accountable for both transformation and execution, modernizing and simplifying the PP&B technology landscape while maintaining secure, stable, and resilient operations. The leader will oversee approximately $50 million in annual technology investment and partner closely with PP&B and Technology leaders to translate business priorities into measurable outcomes.

 

This is a senior technology leadership role requiring credibility across engineering, enterprise platforms, data, architecture, and AI. Equally important is the ability to influence and challenge executives, navigate complexity, make difficult tradeoffs, and lead teams through sustained transformation. The successful candidate will build a high-performing, inclusive organization and create clarity, accountability, and momentum across a broad ecosystem of internal teams and external partners.

 

The role requires a holistic leadership approach and breadth of perspective, drawing on enterprise and industry trends, to enable a high-performing, adaptable technology function and a data-first culture, led with an inclusive culture that fosters innovation, trust, people development, and integrity.

 

What This Role Is Accountable For

 

1. Transformation Through Technology Execution

 

  • Lead the modernization and simplification of the end-to-end PP&B technology ecosystem—core HR/HCM platforms, employee experience, people/workforce data and analytics, AI, integration, security, and the PP&B vendor landscape
  • Drive transformation across Talent, Total Rewards, Learning, Employee Experience, DEI, Communications, Brand, and Purpose in a mixed legacy and modern environment
  • Make durable platform decisions that reduce structural risk, improve resilience, and compound value through 2030 and beyond, balancing near-term delivery with multi-year modernization
  • Ensure PP&B system, technical, and product architectures stay aligned with business objectives

 

2. Strategic Partnership & Constructive Challenge

 

  • Act as a trusted technology and transformation partner to PP&B leadership, co-owning outcomes, not just delivery, and shape how leaders think about technology, data, AI, and operating models
  • Challenge functional leaders constructively and directly, bringing clarity to tradeoffs, sequencing, and change absorption
  • Build partnerships with PP&B leaders, vendors, and technology peers, and move leaders forward even amid ambiguity or resistance

 

3. Outcome-Driven Delivery & Accountability

 

  • Own execution and results across the PP&B technology investment portfolio (~$50M annual) and a technology organization of ~125 people
  • Jointly set financial targets with PP&B partners and ensure programs deliver to plan
  • Ensure investments translate into measurable outcomes, speed, quality, control, productivity, employee experience, and economics
  • Drive disciplined prioritization, dependency management, resource allocation, and delivery rigor across Run and Grow, holding teams and partners accountable for outcomes, not activity

 

4. Technology Excellence & Ecosystem Leadership

 

  • Serve as an active member of the Corporate Technology leadership team, contributing PP&B perspective to Liberty Mutual's enterprise technology agenda
  • Translate enterprise strategy into PP&B execution, high-performing engineering, AI-enabled SDLC evolution, modern architecture, and resilient operations
  • Lead adoption of modern engineering practices: product-centric delivery, platform thinking, automation, and AI across the SDLC
  • Apply and evolve enterprise standards for architecture, security, data, and AI, balancing consistency with the realities of PP&B transformation
  • Anticipate technology evolution, inform the enterprise roadmap, and ensure PP&B decisions strengthen the broader Liberty Mutual technology ecosystem

 

5. Talent, Culture & Change Leadership

 

  • Build and lead a high-performing PP&B technology organization that thrives in sustained transformation
  • Manage staffing strategy (headcount, skills, experience, and internal/external mix), and hire, develop, and coach leaders who operate with accountability and resilience under pressure
  • Foster a culture of direct communication, learning, inclusion, and execution excellence, and model courage in addressing conflict and making hard calls
Qualifications
  • Bachelor's or Master's Degree in technical or business discipline or related experience; Master's Degree preferred
  • More than 5 years in a leadership role required
  • Senior technologist with a proven record leading large-scale, multi-year transformations in complex, regulated environments; experience modernizing core platforms, data ecosystems, and AI-enabled capabilities, preferably in People/HR technology
  • Demonstrated ability to influence, challenge, and partner with executives on operating models, sequencing, investment tradeoffs, and change absorption, addressing conflict directly for better outcomes
  • Hands-on credibility across modern engineering, cloud-native platforms, enterprise SaaS, data platforms, and AI-enabled systems, with experience operationalizing product-centric teams, platform thinking, automation, and responsible embedding of data and AI in the SDLC at scale
  • Proven change leader who has built resilient, high-performing teams through sustained transformation
  • Strong vendor and ecosystem leadership, selection, governance, and value realization across major HR/People platforms and delivery partners, with proven experience implementing 3rd-party HCM/enterprise platforms, cloud-native solutions, and modern data ecosystems
  • Financial and operational acumen, including ownership of technology investment portfolios, multi-year budgeting (labor, software, compute), and blended workforce strategies
  • Business fluency across the PP&B domains, Talent/HR, Total Rewards, Learning, Employee Experience, Communications, Brand, and Purpose
  • Financial services, insurance, or other regulated-industry experience strongly preferred

About Liberty Mutual

Since 1912, Liberty Mutual Insurance have committed theirselves to providing broad, useful and competitively-priced insurance products and services to meet their customers' ever-changing needs. Their delivery on this commitment is the reason they're now the third largest property and casualty insurer in the U.S. based on 2012 direct premium written according to the National Association of Insurance Commissioners.

Liberty Mutual Careers

Join the vibrant team at Liberty Mutual, a leading global insurance company, where your career is in your hands. At Liberty Mutual, we are committed to fostering an inclusive culture that values diversity and innovation. With a variety of job opportunities across multiple fields, this is where your professional journey can truly flourish.

Work You’ll Do

At Liberty Mutual, you’ll be part of a team that’s dedicated to empowering people to live safer, more secure lives. Whether you’re interested in a position in claims handling, underwriting, or customer service, you’ll find a platform here to enhance your skills and push the boundaries of what you can achieve.

Explore Our Job Opportunities

Liberty Mutual offers a range of career paths for both seasoned professionals and those just starting out. Our internship programs provide invaluable hands-on experience, helping to bridge the gap between education and full-time employment. For those seeking to grow their career, we offer positions that challenge and inspire, backed by benefits that support both professional and personal growth.

Innovate with Us

Innovation is at the heart of Liberty Mutual. We encourage our team to bring fresh ideas that drive industry leadership and improve customer experiences. By joining our team, you’ll collaborate with talented professionals who are keen on developing solutions that lead the market.

Develop Your Career

Liberty Mutual is deeply invested in the professional development of its employees. With comprehensive diversity training and leadership programs, we prepare you to take on leadership roles within the company. Networking opportunities within the company can lead to mentorship and further career advancement.

Benefits of Joining Liberty Mutual

Working at Liberty Mutual comes with numerous benefits. From competitive salaries to health and wellness programs, we ensure our team members are well taken care of. More than just a job, a position at Liberty Mutual is a stepping stone to a fulfilling career.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Liberty Mutual. We are actively hiring and looking for individuals who are passionate, curious, and ready to drive change. Enhance your resume, prepare for your interview, and become part of a company that values your unique skills and vision.

Stay Connected

Keep up to date with the latest from Liberty Mutual Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get insights into new postings and career tips directly from our team.

Liberty Mutual: A Place to Grow, Innovate, and Lead

Discover how you can make a difference. Visit our careers page to find the position that’s right for you and join a team that’s committed to growth, leadership, and innovation. At Liberty Mutual, your career is what you make it.
Learn more about Liberty Mutual
Size
45,000 employees
Industry
Founded
1912

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