Bill Gosling Outsourcing

VP Sales - BPO Industry

Bill Gosling Outsourcing • $200K — $250K *
US-Anywhere
+ 2 other locationsRemote
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of sales experience in BPO or technology sectors
  • Bachelor's degree in Business or a Technical field preferred
  • In-depth knowledge of customer care industry dynamics
  • Proven leadership capabilities
  • Understanding of current and emerging technologies in call center BPO

Responsibilities

  • Build and maintain a robust pipeline for new logo revenue
  • Translate technology solutions into positive ROI for prospects
  • Direct marketing efforts based on market insights
  • Promote technology sales to existing clients
  • Collaborate with teams to enhance product offerings
  • Develop and maintain a key prospect database
  • Represent the company at tradeshows and industry events

Benefits

  • Remote work flexibility within Canada
  • Opportunity for strategic input and leadership
  • Exposure to AI/Machine Learning product development
  • Engagement in domestic and international marketing initiatives
  • The chance to work with a dynamic team and influence company growth
Full Job Description
The Vice President, Sales will be responsible to build and maintain a robust pipeline that delivers new logo revenue to Bill Gosling Outsourcing annually. They will understand current and emerging technology as it relates to a call center BPO and will translate technology solutions into a positive ROI to Bill Gosling Outsourcing prospects and customers. This role requires both leadership skills and insight into market trends, and the ability to bring those both together to marshal a successful sales force. What You'll Do: Key Details: Salary: base salary in the range of $200k - $250k CAD Location: remote in Canada, with some expectations to visit HQ in Barrie Job Description - Build and maintain a robust pipeline that delivers new logo revenue to Bill Gosling Outsourcing annually. - Through understanding of current and emerging technology as it relates to a call center BPO, translate technology solutions into a positive ROI to prospects and customers. - Understands Bill Gosling Outsourcing's seam in the market and directs marketing / prospecting efforts accordingly. - Promote technology sales to existing client base; including the technology business division of Bill Gosling Outsourcing. - Work closing with the other teams to drive new products and services into Bill Gosling Outsourcing's product roadmap - Build and maintain a key prospect database - Promotes the company's global footprint with a focus on near-shore, offshore, and domestic based opportunities. - Build relationships with key influencers, strategic partners and industry analysts. - Supports the leadership team to integrate an AI / Machine Learning product capability. - Be a Brand Ambassador for the company at domestic and international tradeshows and events. - Work with the Communication Team and Marketing Team to support (and enhance) the efforts of the Business Development Team and in the preparation of all RFPs, RFIs, RFQs, etc., including creation and modification of templates, coordination of activities, creation of hard and soft copies, and distribution of materials to appropriate parties - Supports the leadership team in establishing a clear direction on strategic and tactical marketing initiatives. - Deal with clients in a professional and appropriate manner, in accordance with Bill Gosling's Promise of Performance, "The Gosling Theory" and all Company Policies. - Champion company core values and other company programs - Other duties as assigned Education: - High School Diploma or Equivalent - College Diploma or University Degree (Business or Technical preferred) Experience: - 5 years sales experience in a BPO or Technology industry - Knowledge of the customer care industry and the role of BPO Companies This job posting is for an existing vacancy

About Bill Gosling Outsourcing

Bill Gosling Outsourcing is a global customer service provider, with contact centers located throughout Canada, the U.S., the U.K., and the Philippines. They provide their clients with custom solutions to enhance their customer service experience, with a focus on building customer loyalty and brand reputation. Their services include customer service, sales, technical support, and back-office support. They serve clients in various industries, including telecommunications, healthcare, retail, and financial services.
Learn more about Bill Gosling Outsourcing
Size
2,500 employees
Industry
Net Income
$5 million
5 Year Trend
-2%
Revenue
$100 million

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