Job DetailsJob Summary:The VP - QRS is the executive leader responsible for the strategic vision, financial health, and operational scale of Quality Repair Solutions (QRS). This role holds full Profit and Loss (P&L) responsibility, driving enterprise value through meticulous budget cost analysis, revenue optimization, and cross-functional leadership. The VP - QRS ensures that operations are not only efficient but are a primary driver of the company's competitive advantage and long-term profitability.
Duties and Responsibilities:- P&L Management: Total accountability for the QRS income statement. Drive revenue growth while aggressively managing Cost of Goods Sold and Operating Expenses.
- Budget Cost Analysis: Conduct deep-dive variance analysis of labor, parts procurement, and facility overhead. Identify "leakage" in the repair lifecycle and implement corrective financial controls.
- Capital Allocation: Oversee the Annual Operating Plan and Capital Expenditure requests, ensuring investments in fleet and terminal technology yield a high Return on Investment.
- Long-Range Planning: Develop 3-5 year operational roadmaps that align with corporate growth targets and market expansion.
- Executive Collaboration: Serve as a key member of the executive leadership team, partnering with the President to integrate QRS capabilities into the broader business strategy.
- Market Intelligence: Monitor macroeconomic trends and industry-specific data to pivot operational strategies in response to shifting labor markets or supply chain disruptions.
- Develop and oversee QRS third-party commercial efforts to provide value-added inspection and repair solutions to existing and new customers. Work closely with QC trucking operations and commercial teams to identify maintenance solutions.
- High-Level Oversight: Direct Senior QRS Managers to ensure seamless integration between QRS Ops, Terminals, and Maintenance.
- Succession Planning: Build a robust leadership pipeline, mentoring Senior Directors and Managers to assume high-level responsibilities.
- Culture Catalyst: Foster a high-performance culture rooted in financial accountability, safety, and relentless customer-centricity.
- Continuous Improvement: Institutionalize Lean or Six Sigma methodologies to standardize repair quality across all geographic regions.
Benefits- Medical
- Dental/Vision
- Basic Life/Voluntary Life
- Short Term and Long Term Disability
- Flexible Spending Account and Health Savings Account
- Digital health through Recuro
- Employee Assistance Program
- 401k Employer Match and Roth Retirement Savings Plan
- Employee Stock Purchase Program (ESSP) {QCWC and QC Canada not eligible}
- Additional Voluntary Benefits
RequirementsSkills and Abilities:- Leadership: Ability to inspire and guide teams toward achieving common goals.
- Problem-Solving: Aptitude for identifying issues and developing effective solutions.
- Strategic Thinking: Capacity to align operational strategies with business objectives.
- Customer Focus: Commitment to delivering exceptional service and improving customer satisfaction.
- Adaptability: Flexibility to adjust to changing business needs and priorities.
- Ability to thrive in a fast-paced, dynamic environment.
- Strong analytical skills with the ability to make data-driven decisions.
- Advanced Microsoft Excel knowledge.
Education and Experience:- Bachelor's Degree in Business, Engineering, or Supply Chain required; MBA or related Master's Degree highly preferred.
- 10+ years of progressive leadership experience in operations or repair services, with at least 3-5 years in a senior management role (Director or above) with direct P&L responsibility.
Additional Job InformationSupervisory Responsibilities:- Serve as a primary mentor and coach to Senior Managers, focusing on their development in P&L management, strategic negotiation, and executive presence.
Position Type/Expected Hours of Work:- This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
Travel Requirements: - Frequent travel to company shops within geographic regions specified.
Company InformationWork Environment:
- This job operates in a professional office environment. This role routinely uses standard office and computer equipment.
- Safety First environment - Complacency is not an option.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment.
- This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Duties, responsibilities, and activities may change at any time with or without notice.
