Vice President, Product Engineering is accountable for Coates' Software Products and Development Platform, owning the technical vision and roadmap behind the CMS, Web products, and the support & deployment tools used by internal teams and external clients alike. Reporting to the Chief Technology Officer, this role partners with regional engineering and product leadership to keep a unified, scalable platform strategy across all core products in Coates' development roadmap.
Responsibilities
• Platform Strategy & Roadmap: Own the technical vision and roadmap for Coates' core products, including the CMS, Web products, and deployment tooling.
• Cross-Regional Alignment: Partner with regional engineering and product leaders to align platform investment with global and regional needs.
• Platform Governance: Set architecture standards and technical governance across all core products on the roadmap.
• Internal & External Tooling: Ensure support and deployment tools used by internal teams and clients stay reliable and scalable.
• Executive Partnership: Translate CTO and executive strategy into an actionable product engineering plan.
• Talent & Culture: Build and lead a high-performing, globally distributed engineering organization.
• Risk & Quality Oversight: Keep platform reliability, security, and scalability ahead of a growing global client base.
Capabilities
• Strategic Technical Leadership: Sets a clear technical vision and inspires teams to deliver against it.
• Executive Presence: Communicates technical strategy clearly to senior leadership and the CTO.
• Cross-Regional Influence: Builds alignment across global stakeholders without direct authority.
• Ownership & Accountability: Owns the health and success of Coates' core platform end-to-end.
• Talent Development: Mentors and retains high-performing engineering leaders.
• Adaptability: Navigates ambiguity across a global, multi-brand client base.
Qualifications
Required:
• 12+ years in software or product engineering, including 5+ years in senior technical leadership.
• Experience owning platform strategy for enterprise-scale SaaS, CMS, or digital experience platforms.
• Strong background in cloud-native architecture (AWS preferred) and modern web development.
• Success leading distributed, cross-regional engineering organizations.
• Experience partnering with C-level stakeholders on technical strategy.
• Track record delivering platform-level initiatives at scale.
• Strong grasp of Agile/Lean delivery practices across distributed teams.
Preferred:
• Experience in digital signage, QSR, or retail technology.
• Bachelor's or advanced degree in Computer Science, Engineering, or related field.
• Experience with global, multi-region engineering team structures.
$242,000 - $275,000 a year
Full Salary Range: $242,000/year (minimum), $258,500/year (midpoint), $275,000/year (maximum).
Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.
About Coates
We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.
We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.
Together, we are creators, allowing us to make our purpose a reality - to create immersive brand experiences for everyone.
Join a Crew that Cares
Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).
The benefits include an annual market competitive bonus program and our "Thrive Program" which includes a suite of flexible work options because we're strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a "Give Back Day" to allow our Crew an opportunity to make an impact in the community.
Be inspired To Be More
We skip the red tape and aim to always stay nimble. We're proud of where we've been and are energized by where we're going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we've accomplished, but know the best is yet to come.
