Columbia Financial, Inc.

VP, Product and Digital

Columbia Financial, Inc. • $150K — $180K *
Fair Lawn, NJ 07410In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 7+ years in product management focused on digital channels and customer-facing products.
  • Experience with managing vendor relationships.
  • Track record of launching and managing digital products in e-commerce or financial services.
  • Higher education (Master's, PhD) or relevant certifications preferred.

Responsibilities

  • Own and manage the product roadmap for digital channels.
  • Ensure optimal vendor relationships for product functionality and customer experience.
  • Define a comprehensive deposit product strategy across the product lifecycle.
  • Analyze market dynamics to inform product trends and strategy.
  • Develop and iterate new products with cross-functional teams.
  • Research non-traditional product options for potential revenue growth.
  • Establish and monitor product performance metrics and insights.

Benefits

  • Medical, dental, vision, and Rx plans.
  • Bonus programs available for employees.
  • Participation in the Employee Stock Option Program (ESOP).
  • Life insurance and long-term disability coverage.
  • Paid time off (PTO) including personal and vacation time.
  • Paid sick leave.
  • Bank holidays observed each year.
  • 401k program eligibility for employees.
Full Job Description
SUMMARY:

The VP of Product and Digital for Columbia Bank will be responsible for defining, delivering, and scaling Columbia Bank's product and digital strategy across the Bank. This role encompasses leading a team that shapes the strategic direction and capabilities of digital channels and key banking products, ensuring a seamless, customer-centric experience that drives revenue and deposit growth. This person will collaborate with cross-functional teams to create innovative solutions that meet customer needs and elevate the brand

Job Responsibilities:

Product Oversight

  • Own the product roadmap and recommendations for assigned digital products, ensuring alignment with the Bank's strategic priorities.
  • Manage relationships with key digital vendors to ensure functionality is maximized and best-in-class customer experience is delivered.


Product Strategy & Market Analysis

  • Define and maintain a clear consumer and commercial deposit product strategy and roadmap covering the full product lifecycle.
  • Maintain a clear understanding of market dynamics and client insights to define product trends and inform the product vision and strategy including specific product developments.


Innovation & New Product Development

  • Develop new products and product changes iteratively and continuously together with cross-functional team members.
  • Explore and research alternative/non-traditional product lines and fintech options with the potential to generate revenue and or deposit growth.


Product Performance & Analytics

  • Establish and monitor product performance metrics.
  • Partner with key support groups such as Business Intelligence, Finance, Deposit Operations and Client Experience to deploy actionable insights.
  • Communicate product insights and updates to senior leadership and key stakeholders, ensuring alignment and support across the organization.


Operational Excellence

  • Partner closely with Technology, Operations, CX, and Risk to ensure solutions are executed, secure, compliant, and operationally sound.
  • Support product mapping and alignment for potential bank acquisitions.


Leadership & Strategic Support

  • Support the 1st SVP of Product and Digital in key strategic decisions and execution.
  • Lead a team of product specialists and cover all responsibilities of a manager from hiring, performance management, and skill-based coaching.


Required Qualifications:

  • Bachelor's degree.

  • Minimum of 7+ years of experience in product management, with a focus on digital channels and customer-facing products.
  • Experience working with vendors.
  • Proven track record of successfully launching and managing digital products in the e-commerce, or financial services industries.

Preferred Qualifications:

  • Higher level education such as a Master's degree, PHD, or certification is desirable.

  • Familiarity/Experience with Agile build methodologies preferred.

Core Competencies/Skills:
  • Attention to detail and ability to manage multiple tasks and priorities simultaneously is critical for success.
  • Strong analytical skills with the ability to leverage data to drive decisions and product enhancements.
  • Exceptional communication and interpersonal skills, with a demonstrated ability to collaborate effectively across teams and levels.
  • Familiarity with Product Management, eCommerce, Marketing.
  • Passion for building something new, working across boundaries to implement change and helping others succeed.

Columbia Bank offers the following benefits:
  • Medical, Dental, Vision and Rx which are contributory.
  • Bonus programs.
  • Employee Stock Option Program (ESOP).
  • Life Insurance, Long Term Disability and Accidental Death and Dismemberment (LTD&AD&D).
  • Paid Time Off (PTO) which includes Personal and Vacation Time.
  • Paid Sick Time.
  • Bank Holidays.
  • Employees may participate in the 401k program.


Schedule:

This role is eligible for a hybrid schedule; 3 days in the office and 2 days work from home based on business need.

About Columbia Financial, Inc.

Columbia Financial, Inc. is a bank holding company headquartered in Fair Lawn, New Jersey. The company operates as a community bank providing a broad range of banking services to businesses and individuals in its markets. Columbia Financial operates through its wholly-owned subsidiary, Columbia Bank, which has over 60 branches in New Jersey. The bank offers a range of deposit products, including checking accounts, savings accounts, and certificates of deposit, as well as loan products, such as commercial and consumer loans, real estate loans, and agricultural loans. Columbia Financial was founded in 1927 and went public in 2019.
Learn more about Columbia Financial, Inc.
Size
645 employees
Market Cap
$2.3 billion
Industry
Finance & Insurance
Net Income
$57.6 million
5 Year Trend
+9.8%
NASDAQ
CLBK
* Ladders Estimates

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