Position SummaryThe
Vice President of Sales leads the high performing outside sales team in a rapidly growing Business Process Outsourcing (BPO) environment. This position is instrumental in driving revenue growth, optimizing sales strategies, and ensuring the team achieves exceptional performance.
Essential Duties and Responsibilities- Lead, mentor, and manage an outside sales team, fostering a high-performance culture.
- Develop and execute strategic sales plans to drive revenue growth and market expansion.
- Monitor and analyze key sales metrics, ensuring consistent achievement of targets.
- Actively participate in closing high-value deals and strengthening client relationships.
- Collaborate with internal teams to optimize business development strategies.
- Identify, recruit, and retain top-tier sales talent; human capital experience is a plus.
- Continuously refine sales processes to improve efficiency and effectiveness.
- Travel both domestic and internationally, may be required occasionally to attend team onsite meetings, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation.
- Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
- Attend webinars and training to stay up to date on best practices related to the company and department.
- Complete projects and other duties as assigned by supervisor.
Knowledge, Skills, and Abilities- Demonstrated ability to drive revenue growth and exceed sales targets.
- Exceptional negotiation and closing skills with the ability to influence key stakeholders.
- Deep understanding of sales methodologies, strategies, and best practices.
- Expertise in analyzing market trends and competitive landscapes.
- Proficiency in predicting sales performance and setting realistic targets.
- Knowledge of Customer Relationship Management (CRM) systems and tools.
- In-depth understanding of the company's products or services.
- Strong ability to lead, motivate, and develop a high performing sales team.
- Demonstrated experience managing an outside sales team with a focus on performance and results.
- Ability to make informed decisions based on data analysis.
- Excellent verbal and written communication skills for effective collaboration and presentations.
- Capability to develop and implement long-term sales strategies.
- Efficiently managing time to balance multiple clients and tasks, while staying organized in a dynamic work environment.
- Flexibility to adjust strategies based on market changes and business needs.
- Strong ability to work cross functionally with other departments.
- Commitment to understanding and meeting customer needs.
Education & Experience- Proven track record of successful sales leadership, preferably within a BPO or similar industry.
- Experience in talent acquisition, recruiting, or human capital management is a bonus.
- Previous experience and proficiency with CRM tools (Salesforce or similar) required.
- Competency in Microsoft applications including word, excel, teams, and outlook.
- This role requires a valid, non-restrictive driver's license as it involves regular travel to client sites and company locations.
- Must possess a valid passport and be willing to travel internationally on occasion.
