12+ years in B2B SaaS revenue operations or GTM strategy, with 5+ years leading RevOps teams.
Proven track record of improving forecast accuracy and data quality.
Deep experience in building capacity models, territory plans, and compensation plans.
Expert-level HubSpot administration and experience with BI tools (Omni preferred).
Experience in managing renewal and retention metrics, including NRR and logo retention.
Familiarity with multi-touch marketing attribution.
Strong executive communication skills for presenting to senior leadership.
Responsibilities
Build and manage the bottoms-up revenue plan in collaboration with Finance.
Deliver a reliable forecast through weekly reviews with the CRO.
Establish HubSpot and Omni as the single source of truth for data accuracy.
Enhance pipeline coverage and sales metrics using structured win/loss analysis.
Design and implement compensation plans with minimal payout errors.
Oversee renewal and retention strategies, focusing on NRR and customer expansion.
Transition marketing attribution from last-touch to multi-touch and advise on strategic roadmaps.
Benefits
Opportunity to lead and shape a growing RevOps team.
Engagement in high-level strategic discussions with senior leadership.
Chance to influence the entire customer journey and revenue operations.
Work in a fast-paced, dynamic environment with a focus on automation and efficiency.
Full Job Description
Mission:
The VP of Revenue Operations empowers contractors to become heroes by building the engine that powers every team serving them. You'll give our CRO and go-to-market leadership a single, trustworthy operating system for pipeline, forecast, and revenue data. You'll also build the systems and process backbone that will carry JobNimbus through our next stage of growth. You'll own revenue planning, forecasting, compensation, GTM systems, and the full customer journey across the Bowtie Model, from first touch through renewal and expansion. If you love turning messy CRM reality into clear decisions, and you'd rather build an automated system than rebuild the same report every month, this is your adventure.
What You'll Be Doing:
Build the bottoms-up revenue plan with Finance, own the capacity model, and refresh territories and capacity every quarter so they stay tied to our ARR targets.
Deliver a forecast leadership and the board can trust, running a weekly forecast review with the CRO and driving accuracy into a tight band.
Make HubSpot and Omni the single source of truth by documenting and enforcing stage definitions, handoffs, and SLAs, and by holding field-level data accuracy that every metric can depend on.
Improve pipeline coverage, win rates, and sales cycle length across SMB and Enterprise, using a structured win/loss process to sharpen our ICP and messaging.
Design and publish compensation plans and quotas before each quarter starts, with a near-zero payout error rate, faster rep ramp, and more reps hitting quota.
Build and run our renewal and retention motion, owning NRR, logo retention, and expansion attached jointly with Customer Experience and Expansion Sales.
Move marketing attribution from last-touch to multi-touch, and partner with the CRO and senior leadership in a monthly roadmap review as a strategic advisor, not an order-taker.
Build and lead a RevOps team structured to scale, with explicit career conversations and a hiring bar that holds.
What Makes You the Hero for This Job:
12+ years in B2B SaaS revenue operations, sales operations, or GTM strategy, including 5+ years leading RevOps teams at a scaling company.
Proven track record of taking forecast accuracy, pipeline coverage, and data quality from unreliable to board-ready.
Deep experience building bottoms-up capacity models, territory plans, quotas, and comp plans.
Expert-level HubSpot administration and architecture, plus hands-on experience with a modern BI tool (Omni a plus).
Experience building renewal and retention motions and owning NRR, logo retention, and expansion metrics.
Excellent executive communicator who can present to a CRO, SLT, and board with clarity and without hedging.
Strong time management and prioritization in a fast-paced environment.
Bonus: experience with FinTech products (payments, financing, embedded finance) or supporting go-to-market teams that sell to SMB and home services businesses
Superpowers:
Extreme Ownership. You own the numbers behind the numbers. Every metric traces to a named field or source, and you never present an estimate as computed data. When a permission or data blocker stands in your way, you escalate and resolve it rather than working around it indefinitely.
Urgency. You move fast and bring your team with you. You'd rather automate a recurring report than build it by hand every cycle, and you know leadership can't wait weeks for answers.
Data-Driven Decision-Making. You let the numbers guide you. You treat pipeline, forecast, comp, and tooling as one connected operating system, and you use data to hold the entire go-to-market org accountable, starting with yourself.
Team Commitment. Revenue is a team sport. You influence without authority, bringing Sales, Marketing, Customer Experience, and Finance to a shared standard. You follow the Bowtie Model so both halves of the customer journey are measured and optimized.
Matt Nelson - Specialist in hiring amazing people, lover of music, Connect Four, ping pong, tennis, pickleball, photography and recruiting.
About JobNimbus
JobNimbus is a cloud-based customer relationship management (CRM) and project management software designed for small businesses in the home services industry. The software offers features such as lead tracking, project management, task management, and invoicing. JobNimbus was founded in 2010 by Ben Hodson and co-founder Ivan Nunez. The company is headquartered in Orem, Utah.
