VP of Patient Care Services/CNO

As the Vice President of Patient Care Services and Chief Nursing Officer you'll oversee the operations of Hospital nursing units, Behavioral Health and other assigned clinical services at the medical center. The position is responsible for strategic planning and operations management. With major functions of the position including but not limited to the following: • Provides overall leadership of assigned AHC departments by evaluating departmental program and services; recommends, supports and implements improvements as needed, utilizing performance/quality improvement principles and techniques; and establishes a culture of performance excellence for all direct reports by ensuring accountability and responsibilities are understood by all • Participates as an active member in various committees to assist in driving the AHC quality and safety agenda for assigned areas • Drives continuous improvement in patient experience by leading the workforce to proactively and consistently seek to understand AHC's patients/customers, leads work from our patient/customers perspective and empowers staff to meet patient/customer's needs • Responsible for effective utilization and control of the assigned departments' physical and financial resources by working with direct reports on department budgets and closely monitoring department FTE's • Supports the personal and professional development of direct reports and other staff within the organization by holding them accountable for leadership activities, areas of responsibility and rewards/recognizes staff in a variety of ways • Serves as a liaison to HealthPartners Integrity and Compliance program for AHC, including participating in and supporting compliance-related policy development and implementation, investigations, corrective actions, risk assessment and monitoring, compliance committee and other activities Qualifications The best qualified candidate will have a Master's degree in Nursing or other Health Care related field along with a current State of Wisconsin RN license (or ability to obtain WI RN license); minimum of 7 years of experience in health-related fields with at least 5 years in a leadership role. Additional knowledge, skills and abilities include: • Demonstrated skills in budget forecasting, strategic planning, management, leadership, supervision and customer service • Demonstrated commitment to achieving highest quality of patient care and knowledge of performance improvement tools. High level knowledge of medical/legal compliance and Risk Management • Customer centered approach and involvement in decision making, improvement efforts and service • Excellent communication and interpersonal skills • Demonstrated ability to prioritize a high level of activity under a variety of conditions and constraints • Ability to establish and maintain effective working relationships with key constituents and all levels of management and employees. • Demonstrated highly effective verbal, written and effective interpersonal communication skills. • Demonstrated leadership skills with a focus on the triple aim and Head + Heart, Together behaviors • Understands and integrates technology in business applications including proficient use of Microsoft Office tools. • Broad functional knowledge of represented areas. • Understands, interprets and articulates implications of trends on the profession of nursing. • Knowledge of all pertinent regulatory standards. • Proven ability to lead change, organize teams, and delegate responsibility appropriately. Additional Information