Bachelor's Degree or higher in a relevant field preferred but not mandatory.
5+ years of relevant experience in operational management.
Understanding of strategic planning and operational management.
Familiarity with customer experience strategies and best practices.
Responsibilities
Ensure all products and processes comply with safety and industry regulations.
Drive actions and outcomes through independent decision-making.
Align products and services with customer needs at the highest level.
Lead with integrity and uphold high ethical standards.
Build strong relationships and foster a positive workplace culture.
Proactively address unique challenges with innovative solutions.
Execute strategic plans from overarching strategies down to detailed tasks.
Benefits
Competitive pay based on competency.
100% employer-paid health insurance and HSA for employees.
Flexible paid time off and holidays.
401(k) with employer matching.
Discretionary bonuses.
Full Job Description
Vice President of Operations
Location: Hybrid in the Mid-West. Company: Impact Team K, LLC.
Knowledge
Bachelor's Degree or higher in a relevant field is preferred but not required
5+ years of relevant experience.
Understanding of operational management and strategic planning.
Familiarity with customer experience strategies and best practices.
Skills
Initiative and Decision-Making: Ability to take initiative and make decisions independently, driving actions and outcomes.
Customer Experience Focus: Prioritizing the needs and satisfaction of customers, ensuring a positive and seamless interaction with the company.
Top of the Class: Demonstrating leadership, responsibility, and a commitment to high ethical standards, often through recognized achievements or equivalent experiences.
Emotional Intelligence: Understanding and managing one's own emotions, as well as empathizing with others. It helps in building strong relationships and fostering a positive work environment.
F.O.A.K. Problem Solver: First-of-a-kind problem solver who can tackle unique and unprecedented challenges with innovative solutions.
Industrious: Having a background that instills a strong work ethic, practical skills, and resilience from early life experiences.
Resilience and Adaptability: Ability to stay resilient in the face of challenges and adapt to rapidly changing circumstances is crucial for success of a company.
Strategic Vision: Having forward-thinking strategic vision to guide the company through its growth phases and navigate the competitive landscape.
Tinkerer: Someone who enjoys experimenting, building, and fixing things, often demonstrating creativity and hands-on problem-solving abilities.
Multi-Faceted Catalyst: Ability to operate effectively at both strategic and operational levels, handling tasks from big-picture planning to detailed execution.
Manufacturing Mastery Mindset: Skilled in custom manufacturing, producing specialized parts with precision, creativity, and problem-solving abilities. Adaptable to diverse projects.
Proven Track Record
Ensures all products and processes are compliant (Safety, Product, Industry regulation).
Drive actions and outcomes through independent decision-making.
Ensures products and services are aligned at the highest level with customers' needs
Lead with high ethical standards and responsibility.
Build strong relationships and foster a positive work environment.
Proactively tackle unique challenges with innovative solutions.
Strategic execution from big-picture planning to detailed task initiatives.
Professionally represents the organization in high-level meetings and discussions
Benefits
Competitive pay based on competency.
100% employer-paid health insurance and HSA for employees.
