A Brief OverviewThe Vice President of Operations is responsible for the overall operational success of Stanford Medicine Partners (SMP). This executive provides strategic and operational leadership across the core operations of SMP to ensure high-quality patient care, operational efficiency, financial performance, and patient experience. The role collaborates closely with the Executive Leadership Team, senior medical leaders, administrative teams, and enterprise peers to advance innovative care delivery, performance improvement, and growth initiatives, including activation and operational readiness of new facilities.
LocationsStanford Medicine Partners
What you will do- Strategic Leadership and Planning
- Collaborate with the Executive Leadership Team to develop and implement SMP's Strategic Project Plan (SPP) and Fiscal Year operational plans.
- Establish and monitor budgets, resource allocation, and policies in partnership with senior leaders.
- Lead performance improvement initiatives to optimize clinical quality, patient access, cost management, and patient satisfaction.
- Pilot and disseminate best practices across SMP
- SMP Operational Management
- Oversee daily core operations across SMP by overseeing the Executive Directors of Operations and Senior Director of Clinical operations.
- Provide leadership and development for department managers and staff; foster a collaborative, high-performance culture.
- Ensure successful implementation of technology and information systems including EMR, practice management systems and AI solutions.
- Participate in facility design and expansion planning as needed.
- Ensure optimization of staffing efficiency within all SMP locations by implementing workforce models, productivity standards, and staffing benchmarks.
- Develop scalable support structures to optimize in-basket management and reduce provider burden.
- Create and operationalize care delivery and access models to improve patient access, reduce wait times, and enhance capacity.
- Support development, execution, and monitoring of the SMP Operational Plan.
- Develop data-driven recommendations and action plans to improve patient experience, financial strength, quality, and people engagement.
- Financial Management
- Develop and monitor operating and capital budgets with P&L responsibility.
- Identify opportunities to improve financial performance through process improvements, capacity management, and strategic investments.
- Align financial plans with strategic priorities and performance targets.
- Quality, Safety, Compliance, and Risk
- Ensure compliance with safety, HIPAA, and regulatory policies; monitor quality and patient safety metrics.
- Implement risk management initiatives and continuous quality improvement.
- Promote patient-centered care and privacy standards.
- Network Growth and Partnerships
- Collaborate with peer service line leaders and executives to share and scale best practices.
- Support business case development and rationale for expansion opportunities.
- Talent, Culture, and Leadership Development
- Mentor and develop executive directors, directors, and managers.
- Foster a culture of proactive, integrated, high-quality care delivery.
- Lead workforce planning, recruitment, retention, succession planning, and staff development.
- Communications and Collaboration
- Communicate effectively with clinicians, employees, administration, and partners.
- Facilitate cross-functional collaboration across operational, financial, and administrative domains.
- Desired Outcomes
- SMP operates as a collaborative, inclusive, and transparent organization.
- High-performing leadership team with strong talent development.
- Improved patient flow, clinic performance, and quality metrics.
- Measurable improvements in outcomes, patient satisfaction, and financial performance.
- Successful expansion of SMP network and operationalization of new facilities.
Education Qualifications- Bachelor's degree.
- Master's degree preferred.
Experience Qualifications- Minimum of ten (10) years in physician practice administration and management.
- Demonstrated leadership in large operational healthcare settings.
Required Knowledge, Skills and Abilities- Strategic thinking and execution
- Operational excellence
- Financial stewardship
- Change management
- Talent development
- Collaboration
- Data-driven decision-making
- Patient-centered focus
- Regulatory compliance
Licenses and CertificationsPhysical Demands and Work ConditionsPhysical Demands- Constant Sitting.
- Frequent Walking.
- Occasional Standing.
- Occasional Bending.
- Occasional Squatting.
- Occasional Climbing.
- Occasional Kneeling.
- Seldom Crawling.
- Constant Hand Use.
- Constant Repetitive Motion Hand Use.
- Frequent Grasping.
- Occasional Fine Manipulation.
- Frequent Pushing and Pulling.
- Occasional Reaching (above shoulder level).
- Frequent Twisting and Turning (Neck and Waist).
- Constant Vision (Color, Peripheral, Distance, Focus).
Lifting- Frequent lifting of 0 - 10 lbs.
- Occasional lifting of 11 - 20 lbs.
- Seldom lifting of 21 - 30 lbs.
- Seldom lifting of 31 - 40 lbs.
- Seldom lifting of 40+ lbs.
Carrying- Frequent lifting of 0 - 10 lbs.
- Occasional lifting of 11 - 20 lbs.
- Seldom lifting of 21 - 30 lbs.
- Seldom lifting of 31 - 40 lbs.
- Seldom lifting of 40+ lbs.
Working Environment- Occasional Driving cars, trucks, forklifts and other equipment. May be required to drive personal vehicle to sites.
- Constant Working around equipment and machinery. Office equipment (computers, phones, fax, copy machines, printers, 10-key, etc.).
- Seldom Walking on uneven ground.
- Seldom Exposure to excessive noise.
- Seldom Exposure to extremes in temperature, humidity or wetness.
- Seldom Exposure to dust, gas, fumes or chemicals.
- Seldom Working at heights.
- Seldom Operation of foot controls or repetitive foot movement.
- Seldom Use of special visual or auditory protective equipment.
- Seldom Use of respirator.
- Seldom Working with biohazards such as blood borne pathogens, hospital waste, etc..
- Seldom Other (please list each item under Comments):.
Blood Borne Pathogens- Category III - Tasks that involve NO exposure to blood, body fluids or tissues, and Category I tasks that are not a condition of employment
Travel RequirementsBase Pay Scale: Generally starting at $107.91 - $142.99 per hour
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training. This pay scale is not a promise of a particular wage.
