Uniphore

VP of AI Engineering

Uniphore$286K — $358K *
Enterprise Technology
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20+ years of engineering experience with progressive leadership roles.
  • 10+ years leading large engineering teams at the Sr. Director/VP level.
  • Proven track record in delivering AI/ML products and language model systems.
  • Deep expertise in model fine-tuning and data processing pipelines.
  • Proficiency in cloud-native platforms (AWS/GCP/Azure) and CI/CD practices.
  • Exceptional leadership and cross-functional collaboration skills.
  • Experience in scaling and retaining globally distributed engineering organizations.

Responsibilities

  • Lead and inspire multiple engineering teams to develop next-gen conversational AI products.
  • Drive architectural strategies and optimize systems for enterprise-grade AI solutions.
  • Collaborate with Product, Data Science, and Design to execute aligned product roadmaps.
  • Build scalable architectures for model fine-tuning and data inference in production settings.
  • Foster a culture of innovation and engineering excellence within the organization.
  • Oversee end-to-end software delivery processes including planning and quality assurance.
  • Hire, mentor, and develop engineering leaders across a distributed team.

Benefits

  • Annual incentive opportunity based on target achievement.
  • Pre-IPO stock options and competitive medical, dental, and vision benefits.
  • 401(k) plan with company matching.
  • Generous paid time off and holidays, including a paid day off for your birthday.
  • Supportive paid leave policies for employees at all life stages.
Full Job Description
Job Description:

Join us at Uniphore as we build the future of Business AI.

We are seeking a VP of AI Engineering to lead the architecture and delivery of AI-driven products powered by Language Models (LLMs) with a focus on SLMs and Agentic AI. You'll drive innovation in complete Enterprise AI technology stack - building products that reshape how humans and businesses interact. If you are passionate about leading world-class engineering organizations, scaling advanced AI systems, and delivering human-centric solutions with real-world impact, we'd love to meet you.

Role Overview:

We are seeking a seasoned VP of AI Engineering to lead critical product and platform engineering initiatives. This leader will drive strategy, execution, and delivery across multiple engineering organizations building Uniphore's flagship Enterprise AI platform.

You will collaborate closely with cross-functional leaders (Product, Design, Data Science, Customer Success) to drive innovation and deliver scalable, enterprise-grade solutions for our global customer base.

Key Responsibilities:
• Lead and inspire multiple engineering organizations building Uniphore's next-gen conversational AI platforms and products.
• Drive the architecture, implementation, and optimization of systems leveraging SLMs, Agentic AI, Unstructured and Structured data processing, data engineering agents and evaluation systems to provide the most complete Enterprise AI stack for the largest F1000 companies in the world.
• Partner with Product, Data Science, and Design to define and execute product roadmap aligned with business goals and customer needs.
• Build scalable architectures that support SLLM fine-tuning, inference, prompt engineering, and RAG pipelines in production environments.
• Foster a culture of innovation, rapid experimentation, and engineering excellence across AI/ML and product engineering organizations.
• Own end-to-end software delivery: planning, execution, release, quality, and operational excellence.
• Hire, mentor, and develop engineering leaders and senior ICs across a globally distributed organization.
• Serve as a key member of the engineering leadership team, collaborating with executive leadership on long-term product and technology strategy, particularly in leveraging emerging AI technologies.

Qualifications:
• 20+ years of engineering experience with progressive leadership responsibilities.
• 10+ years of experience leading large, multi-team engineering organizations at the Sr. Directory/VP or equivalent level.
• Proven success delivering AI/ML-driven products, language model-based systems, and scalable data processing pipelines in production.
• Deep understanding of Model fine-tuning, retrieval pipelines (vector search, knowledge graphs, context graphs), model optimization, inferencing and latency/performance tradeoffs.
• Expertise in modern software architecture, cloud-native platforms (AWS/GCP/Azure), and CI/CD.
• Exceptional leadership, communication, and cross-functional collaboration skills.
• Proven track record of building, scaling, and retaining globally distributed engineering organizations.
• Passion for building transformational AI products that deliver human-centric experiences.

Hiring Pay Range:
$286,400 - $358,000

Benefits:

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:
USA - CA - Palo Alto

For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.

About Uniphore

Uniphore is a global provider of conversational AI solutions. The company was founded in 2008 and has offices in India, the United States, and Singapore. Uniphore's solutions use natural language processing and machine learning to enable businesses to automate customer service and support operations. The company's clients include some of the world's largest companies in industries such as banking, insurance, and telecommunications. Uniphore has won numerous awards for its innovative solutions and has been recognized as a leader in the conversational AI market.
Learn more about Uniphore
Size
500 employees
Industry
Founded
2008

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