The VP, National Broker Manager is an important leadership contributor to the Berkley One brand and will be responsible for growth and profitable relationships with our national broker partners and leading and developing the sales team. You will create and implement a strategy that generates new business opportunities, agency efficiencies, and focuses on driving profitable growth. You will serve as the enterprise lead for national broker strategy, engagement cadence, and performance outcomes.

This position will be based in one of our offices:

• Morristown, NJ
• Chicago, IL
• Wilmington, DE 

Our offices offer a hybrid work schedule with 4 days in the office; and 1 day remote where it makes sense to do so.

National Broker Management - leverage National Broker partnerships to drive substantial growth in new premiums and enhance overall profitability.

• Identify strategic partners, current and prospective, whose potential and objectives align with ours. Evaluate and prioritize the partnerships and develop and execute comprehensive strategic plans that outline target outcomes, mutual benefits, and key stakeholders.
• Define KPIs and regularly monitor, report on, and discuss results with key internal and national broker stakeholders. Create and communicate benchmarking data to monitor and analyze national broker performance against KPIs and peers, and make data-driven adjustments to optimize outcomes.
• Expand market penetration by executing strategies that give us access to new customer segments and geographic markets and support our growth and profit objectives. Implement initiatives that drive brand visibility and customer engagement through partner channels and generate new premium.
• Collaborate with partners to identify joint product and service offerings.
• Foster strong, successful relationships with internal stakeholders, including executive leadership, underwriting, marketing, claims, and product teams to ensure alignment of partnership initiatives with overall business strategies.
• Build and maintain C-suite and regional leadership relationships within each national broker.
• Maintain open and transparent communication channels with strategic partners, ensuring that objectives, expectations, and progress are effectively communicated, managed and met.
• Enlist other Berkley One functions to engage with national brokers in support of an exceptional customer experience.
• Identify and prioritize key offices and producers for targeted visits, joint calls, and opportunity-level engagement to drive results with the local field teams.

Sales Management - build an inside sales team and capability that expands our reach in distribution and directly contributes to closing more new business opportunities.  Make sales acumen as a Berkley One enterprise competency.

• Consultation and Assistance: Ensure team can provide consultation and assistance to agency partners on optimizing rates for customers, understanding the target market, and finding creative approaches to accounts.  The overarching objective is getting to a repeatable sales presentation that supports an agent’s ability to recommend Berkley One to prospective or remarketed clients.
• Sales Process Management:  Implement workflows and develop sales skills enabling the team to successfully guide leads through the sales process, from initial contact to closing the deal.
• Account Identification: Utilize cutting-edge technology models to identify desirable accounts and proactively pursue them using influence skills.
• Collaboration for Growth: Partner with the distribution and underwriting teams to drive new business, enhance prospects identifying and qualifying potential new opportunities through various outreach methods, and/or upsell coverage options.  Play an early-stage role specific to getting new appointments off to a fast, informed and sustainable start.
• E&S: Ensure team acts as a conduit for opportunities to flow from admitted to non-admitted to ensure we are not missing new business opportunities.
• Campaign Execution: Collaborate with the marketing team to execute campaigns that help agency partners grow their book of business.
• Innovation: Work with the team and the larger organization to drive changes in day-to-day operations or larger organizational priorities.
• Lead, develop and manage sales associate team members.

• Bachelors degree preferred but not required

• Minimum of 10 years of experience in high-net-worth personal lines business development roles, including at least 5 years in a leadership role.

• Able to quickly and proactively synthesize data and current market conditions and recommend portfolio pivots to protect profitability or seize on profitable growth opportunities.
• Ability to drive results by identifying and resolving significant problems within scope of responsibility.
• Demonstrated success in building and managing producer relationships, with a strong client-first orientation.
• Strategic thinker with a proven ability to lead teams and drive complex initiatives.
• Exceptional communication skills. Your communication style is flexible to the situation. From communicating updates to the team, to discussing metrics with key stakeholders, or presenting to leadership, you communicate clearly and with a purpose across all levels of the organization.
• Incredible empathy and understanding of the needs of our insureds and their agents. You will be an excellent advocate for all Berkley One customers and are passionate about their experience
• Calm under pressure. You have exceptional organizational skills, integrity, and great follow-through. You are comfortable challenging norms while working collaboratively with colleagues at all levels of the organization.
• You have a strong sense of accountability, fun and adventure.
• Natural curiosity. You love learning how things work and you are always looking for innovative improvements. You enjoy testing different underwriting strategies, tracking results, and making improvements.
• Demonstrated strong analytical ability, business judgement and negotiation skills.
• Ability to juggle multiple projects at various stages of completion.
• Proficient with technology.