VP, AI Risk & Governance

Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years' risk management experience in financial services or regulated industries.
  • Strong understanding of AI technologies and associated risks such as machine learning and model risk.
  • Proven track record in designing and implementing governance frameworks and approval processes.
  • Experience influencing senior stakeholders across complex, matrixed organizations.
  • Exceptional strategic thinking and executive communication skills.
  • In-depth knowledge of regulatory expectations related to AI and responsible practices.
  • Bachelor's degree required.

Responsibilities

  • Lead the AI governance approval process, ensuring alignment with risk appetite and responsible AI principles.
  • Provide expert challenge and leadership to stakeholders regarding AI risk controls.
  • Translate regulatory expectations into practical governance and control requirements.
  • Identify and assess emerging AI risks influencing business operations.
  • Drive improvements in AI risk governance processes for efficiency and transparency.
  • Implement a strategic vision for scalable AI risk management and monitoring.
  • Collaborate with control functions to embed effective controls throughout the AI lifecycle.

Benefits

  • Comprehensive health plan including medical, vision, and dental insurance.
  • No-cost short- and long-term disability coverage.
  • Company-paid life insurance and legal services.
  • Fully funded retirement pension and 401(k) with employer matching.
  • Employee Assistance Program (EAP) and digital mental health resources.
  • Parental leave, paid time off, and holidays.
  • Tuition assistance and volunteer time off opportunities.
Full Job Description
Description and Requirements

The Opportunity

The Vice President, AI Risk & Governance, is a strategic second-line risk leadership role within Global Risk Management (GRM) responsible for maintaining and evolving MetLife's AI risk and governance framework.

The role identifies novel and emerging risks presented by artificial intelligence, translates those risks into governance requirements and practical controls, and ensures the enterprise's AI activities remain aligned to risk appetite, existing financial and non-financial risk governance frameworks and regulatory expectations.

This position has broad enterprise impact through close collaboration within GRM, Data & Analytics, Technology, Legal, Privacy, Information Security, Ethical AI, Data Governance, Model Risk and Business stakeholders. The role helps shape the strategic vision for AI risk management, drives risk-based decisioning in the AI approval process, and strengthens consistency, transparency, and scalability of governance across new and emerging AI initiatives.

The role is critical to enabling AI development and innovation responsibly by balancing business value creation with disciplined risk oversight, clear escalation of material and emerging issues, and ongoing monitoring of AI risk themes, control effectiveness, and emerging regulatory developments.

Key Responsibilities

  • Lead day-to-day execution of the AI governance approval process, including risk-based review, challenge, escalation, and alignment to enterprise risk appetite and responsible AI principles.
  • Provide credible second-line challenge and thought leadership to senior stakeholders on acceptable use, control requirements, and mitigation strategies for AI risks.
  • Translate risk appetite and regulatory expectations into actionable governance requirements and control expectations.
  • Identify and assess novel, emerging, and cross-cutting risks arising from AI.
  • Drive strategic improvements to financial and non-financial AI risk and governance processes, including transparency, efficiency, operating model design, and reporting.
  • Help implement the strategic vision for AI risk management, including scalable governance, stronger risk identification, and monitoring capabilities.
  • Partner with control functions and business teams to embed effective controls across the AI lifecycle.
  • Operationalize risk-based integration across governance processes at the workflow and control level.


Required Qualifications

  • 12+ years' risk management experience within financial services or regulated industry.
  • Deep understanding of AI technologies and associated risks, including machine learning, generative AI, agentic AI, model risk, and data risk, along with their application to business processes and systems.
  • Proven experience designing, implementing, and enhancing enterprise governance frameworks, policies, standards, and approval processes.
  • Demonstrated success operating within complex, highly matrixed organizations and influencing senior stakeholders across functions.
  • Exceptional strategic thinking, judgment, problem-solving, and executive communication skills with the ability to identify emerging and regulatory issues and translate them into practical governance actions.
  • Strong knowledge of regulatory, governance, and control expectations related to AI, models, data, and responsible AI practices.
  • Bachelor's degree required.


Preferred Qualifications

  • Advanced degree in data science, applied mathematics, AI/ML, actuarial science or a related field preferred.


Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.

The expected salary range for this position is $238,800 - $318,300 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.

Benefits We Offer

Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! For more information regarding MetLife's U.S. benefits, please click here .

About MetLife Services and Solutions, LLC

MetLife Services and Solutions, LLC Careers

Joining MetLife Services and Solutions, LLC presents an unparalleled opportunity to advance one's career with a leader in global insurance services. This company stands out as a beacon of innovation, leadership, and professional growth.

Explore Job Opportunities

MetLife Services and Solutions, LLC offers a variety of job opportunities that cater to diverse skill sets and career aspirations. From entry-level positions to senior leadership roles, the company is committed to fostering a culture of growth and learning.

Internship Programs

Internships at MetLife Services and Solutions, LLC are designed to provide hands-on experience in a dynamic environment. Interns gain valuable industry knowledge while contributing to meaningful projects, enhancing both their resumes and professional networks.

Benefits and Culture

The benefits at MetLife Services and Solutions, LLC go beyond the standard employment package. Employees enjoy comprehensive health benefits, diversity training, and programs aimed at personal and professional development. The company culture promotes inclusivity and values each team member's contribution towards collective goals.

Professional Growth and Development

MetLife Services and Solutions, LLC is dedicated to the continuous professional growth of its employees. Through leadership training, skills development workshops, and career advancement opportunities, employees are equipped to meet their professional goals.

Innovation and Leadership

At the intersection of technology and insurance, MetLife Services and Solutions, LLC leads with innovative solutions that redefine industry standards. The leadership is committed to maintaining a climate where novel ideas and strategic thinking are at the forefront of business operations.

Hiring Process

The hiring process at MetLife Services and Solutions, LLC is designed to identify and attract talent aligned with the company’s core values and business objectives. Candidates undergo a thorough interview process ensuring that both the company and the potential employees are set for mutual success.

Networking and Career Advancement

MetLife Services and Solutions, LLC encourages networking within the industry, providing employees with opportunities to connect with leaders and peers alike. Such interactions are pivotal for career advancement and professional development within the company.

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