8+ years of VTC/VoIP engineering experience preferred.
Strong experience with enterprise VTC environments.
Proficient in Poly/Polycom and/or Cisco collaboration systems.
Deep understanding of SIP and H.323 protocols.
Experience troubleshooting IP-based video conferencing systems.
Familiarity with TCP/IP, DNS, DHCP, VLANs, QoS, and routing.
Strong analytical and troubleshooting skills.
Responsibilities
Provide senior-level engineering and operational support for DOT enterprise video conferencing.
Configure and troubleshoot Google Meet room systems and various endpoint devices.
Focus on configuration, testing, validation, troubleshooting, and operational acceptance of systems.
Manage integration of Jabber and WebEx with the VOIP network.
Ensure proper installation and maintenance of VOIP systems from inception to conclusion.
Benefits
Opportunity to work on mission-critical projects for the Department of Transportation.
Engagement with cutting-edge video conferencing technologies.
Collaborative work environment with a focus on innovation.
Potential for professional development and certifications in advanced technologies.
Full Job Description
Job Description
Description
Position Overview
SAIC is currently hiring a VOIP Engineer to support Department of Transportation (D.O.T.). This mission critical resource will be responsible for analyzing and developing VOIP networks, and designing and planning installation and maintenance of VOIP systems from project inception to conclusion. This resource also manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network.
Responsibilities:
Provides senior-level engineering and operational support for DOT enterprise video conferencing.
Configures and troubleshoots Google Meet room systems, Poly/Cisco/Logitech/Avocor endpoints, BYOD workflows, SIP/H.323 interoperability, certificates, network dependencies, and related VTC management platforms.
Physical room installation is primarily performed by approved vendors; this role focuses on configuration, testing, validation, troubleshooting, and operational acceptance.
Qualifications
Required Qualifications:
8+ years of VTC/VoIP engineering experience preferred.
Strong experience with enterprise VTC environments.
Experience with Poly/Polycom and/or Cisco collaboration systems.
Strong understanding of SIP and H.323.
Experience troubleshooting IP-based video conferencing.
Understanding of TCP/IP, DNS, DHCP, VLANs, QoS and routing.
Experience troubleshooting audio/video signal paths.
Experience with Google Meet hardware.
Experience with Zoom and Webex environments.
Experience working with certificates/PKI.
Strong troubleshooting and analytical skills.
Ability to perform root-cause analysis.
Ability to create technical documentation, SOPs, test plans, and engineering reports.
Experience working with ServiceNow or similar ITSM platforms.
Strong communication and customer service skills.
Preferred Qualifications:
Poly G7500
Poly Studio X Series
Poly TC8/TC10 controller panels
Poly Resource Manager
Poly Clariti
Cisco Room Kit / Cisco Boards
Google Meet Hardware
Avocor
Crestron
Icron
Pexip
Cisco Webex
Zoom Rooms
SIP/H.323 infrastructure
PKI/certificate management
Cisco networking
Cisco ISE
Federal Government environments
Certifications (Preferred, not required):
VTC-Specific Certifications:
Poly Certified Video Conferencing Engineer (PCVE)
Cisco Collaboration certifications (e.g., CCNA Collaboration, Cisco Video Network Specialist)
General IT Certifications:
CompTIA Security+
ITIL Foundation (Service Management)
Recommended Certs:
General IT Certifications:
CompTIA Network+
Networking Certifications:
Cisco Certified Network Associate (CCNA)
Certified Information Systems Security Professional (CISSP)
Note: Candidate must be a U.S. citizen or green card holder who has resided in the U.S. for at least 3 years with the ability to obtain a public trust clearance
Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.
Overview
SAIC accepts applications on an ongoing basis and there is no deadline.
About SAIC
Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
