Description:Join a mission-focused team supporting critical communications infrastructure. We are seeking a detail-oriented Telephony System Administrator who brings strong technical troubleshooting, security monitoring, and collaboration skills to help maintain reliable, compliant, and secure communications systems for customer operations.
Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with customer appropriate polygraph).Capabilities:- Provide overall system administration for an enterprise-wide Cisco Unified Communications Manager and related systems.
- Plan regular maintenance tasks including updates and upgrades.
- Maintain current and accurate documentation of system configurations.
- Design, administer, and analyze corporate dial plans and traffic routes for voice network structure.
- Administer and monitor voice systems for performance and SLA attainment.
- Provide support as needed to lower tier break/fix resolution and move/add/change/deactivation requests for all telecommunications systems.
Required Qualifications:- TS/SCI with Agency Appropriate Polygraph
- Seven (7) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required.
- Bachelor's degree in Math, Science, Engineering, Statistics, Engineering Management or a related discipline from an accredited college or university is required.
- Five (5) years of additional SA experience may be substituted for a Bachelor's degree.
- DoD 8570 IAM Level 2 required.
Required Technical Skills:- Experience with the configuration and administration of common TDM and VOIP telephone call manager systems, such as the Nortel Meridian line of PBXs and Cisco Unified Call Manager.
- Large-scale implementation experience with Cisco Voice in a multi-cluster environment and data networking infrastructure.
- Working knowledge of H.323 and SIP. Familiar with Cisco UCS platforms, voice gateways, virtualization, and ESXi..
Salary Range: $100,000.00 - $110,000.00 (
Annually)
Annual Compensation Figures listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; annual hours worked; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location.
Benefits Package:Itezz Inc. believes in generously supporting employees as they prepare for retirement. The company automatically contributes an additional 10% of each employee's gross compensation to the company SEP IRA plan, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds.
Full-time employees have the option to participate in a variety of voluntary benefit plans including:- A Choice of CareFirst BlueChoice Medical Plans, some with Health Savings Account (HSA)
- CareFirst Preferred Dental
- CareFirst BlueVision
