JOB SUMMARY -- ESSENTIAL FUNCTIONS/DUTIES
The IT Voice Engineer is responsible for the design, implementation, administration, maintenance, and troubleshooting of enterprise voice communication systems and associated infrastructure. This position supports Voice over Internet Protocol (VoIP), Unified Communications (UC), telecommunications services, and related network technologies to ensure reliable, secure, and highly available voice communications across the organization.
The IT Voice Engineer works closely with network engineering, cybersecurity, systems administration, and external telecommunications providers to maintain operational capabilities, resolve service disruptions, and implement technology improvements.
Employee will be responsible for performing the following functions/duties:
- Conduct research and reference reading to assist higher-level engineers in obtaining technical information
- Keep informed of and study currently approved standards, codes, and procedures applied to engineering specialty
- Perform engineering or other highly technical tasks that are varied and may be somewhat difficult in character
- Plan and carry out successive engineering steps and resolve technical problems by standard practices and techniques, such as tolerance studies and design calculations
- Support projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared
- Generate sections of design specifications of more complex projects or complete specifications of less complex projects
- Using computer-assisted test methods, conduct laboratory investigations on equipment or systems
- Assist in preparation of reports, correspondence, or technical studies
- Prepare, deliver, and submit technical presentations for in-process design and review meetings
- Perform other job-related duties, as required
DESIRED QUALIFCATIONS- Cisco CCNA, CCNP Collaboration, or equivalent industry certification.
- Cisco and/or Avaya VoIP background
- Experience with Cisco Unified Communications Manager, Unity Connection, CUBE, or comparable enterprise voice technologies.
- Familiarity with PowerShell or other scripting tools for automation and administration.
- Experience supporting multi-site enterprise telecommunications environments.
- Knowledge of hybrid cloud and on-premises unified communications architectures.
- Experience with redundant communication systems and business continuity planning.
- Experience working within regulated, government, or security-sensitive IT environments.
REQUIREMENTS -- EDUCATION, TECHNICAL, AND WORK EXPERIENCEAn associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 7 years of technical/professional experience in the specialty field are required for this position.
In addition, a Field Engineer II must possess the following qualifications:
- Professional knowledge of applicable engineering concepts and principles and familiarity with related engineering fields
- Practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions
- Effective verbal and written communication skills
- Planning/organizational skills
SALARYThe expected salary range for this position is $83,200.00 to $124,800.00 annually.
Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
BENEFITS- Medical, Dental, Vision Insurance
- Life Insurance
- Health Savings Accounts/FSA's
- Disability Insurance
- Paid Time Off
- 401(k) Plan Options with Employer Match
- JT4 will match 50%, up to an 8% contribution
- 100% Immediate Vesting
- Tuition Reimbursement
RESPONSIBILITIESEach employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.
WORKING CONDITIONSWork is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required.
Travel to remote company work locations may be required.
DISCLAIMERThe above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified.
Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment.
SCC: JENG17; JCORP12
