Voice Network Systems Engineer

Job SummaryTheVoice Network Systems Engineeris responsible for management and support of the technical infrastructure related to communicating with Air Methodsaircraft and personnel. This includes support of conventional and trunked radio systems, the dispatch console system, recording equipment, PBX and all related hardware, software and cable plant.Essential Functions and Responsibilities include the following:

• Manage and support radio systems, console equipment, disaster recovery equipment, PBX and related systems used to communicate with emergency medical services aircraft and personnel.
• Support communications-related software applications including configuring and troubleshooting
• Interface with telecom, radio system, and console vendors to troubleshoot problems with these systems
• Manage deployment projects and communicates effectively with Information Services, flight program and regional management, communications center management and other constituents
• Perform project management duties, including system specification and design, budgeting, interfacing with internal and external personnel and implementation
• Identify new radio network designs to increase service levels and reduce costs
• Maintain all FCC licensing and documentation
• Other Duties as assigned

Additional Job RequirementsRegular scheduled attendance to include on-call rotations and occasional after-hours workIndicate the percentage of time spent traveling: <10%Subject to applicable laws and Air Methodpolicies, regular attendance is an essential function of the position. All employees must follow Air Methodsemployment practices and policies.Supervisory ResponsibilitiesThis position has no supervisory responsibilities.QualificationsTo perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. In accordance with applicable laws, Air Methods will provide reasonable accommodations that do not create an undue burden so disabled employees may perform the essential functions of the position.Education & ExperienceTwo-year degree in technical subject or equivalent work experience requiredFive or more yearsexperience with two-way radio system (e.g., amateur, EMS, fire, police) design and implementationExperience with console communication systemsTroubleshooting experienceExperience with managing small to medium projectsSkillsExtensive understanding of two-way radio systems, base stations, repeaters, antenna systems and remote control methodsKnowledge of telecom circuitsKnowledge of dispatch console systemsUnderstands FCC licensing requirementsSolid project management skills, especially effective written and verbal communication skillsDetail-oriented with strong follow-through and ability to work in a high-profile, complex environment

Computer Skills

• Good computer skills including basic networking
• Familiarity with virtual server environments (such as VxRail)
• Experience performing System Administrator functions on Windows servers
• Familiarity with operations in Linux (especially Debian and SLES)
• Appropriate home internet service to allow working from home
• Good understanding of Windows and Microsoft Office products

Certificates, Licenses, Registrations

• None required

Note:This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position.

For more information on our industry-leading benefits, please visit our benefits page here.