POSITION SUMMARY
The LCL Product Manager drives and grows profitability in the area by translating global strategy and initiatives into Vietnam LCL Product and Performance plans and ensure this is being executed and provide support with expertise and guidance. Product member is responsible for the P&L of the product and initiatives thereof.
Responsible for growing the direct consolidation program to /from Vietnam as per the country driven trade lane program; delivering innovative solutions for superior customer experience.
A dynamic product to Maersk customers as well as for the execution of all operations tasks on time and on plan to support our customers success within LCL product.

KEY RESPONSIBILITIES

1. Strategy/Product Management

• Own the execution of global initiatives and strategy within the Country.

• Identify market trends, opportunities, and customer needs.

• Build bridges between Product development, Operations and Sales

• Be ambassador of Vietnam LCL to our global network.

2. Carrier and Co-loader Relationship Management (incl ad-hoc local procurement)

• Support the Maersk LCL Network in building optimum routings (direct or via hub).

• Drive growth by increasing utilization of own consolidation boxes.

• Manage vendor relationships with Co-load partners and have country specific strategy for growth and service deliverable.

3. Pricing Management

• Country responsibility for LCL Quotations for Global and Local opportunities.

• Work for conversion and retention of tender opportunities.

• Build strong solutions to grow volumes and margins

4. Service Excellence

• Implement continuous improvement of standard processes, systems and KPI to enhance LCL service excellence.

• Ensuring customer specific KPI’s are met.

• Drive cost saving initiatives.

5. Performance Management

• Product profitability - Focus on maximise revenue, EBIT and GP through upselling and cost management.

• Own the monthly P&L numbers and budgeting

CRITICAL COMPETENCIES

• At least 03 - 05 years’ professional experience at similar P&L-owner role(s) in consolidation/freight forwarding/NVOCC.

• Direct experience and practical understanding in LCL are big plus.

• Local LCL market knowledge and business insight.

• Strong analytical mindset and exceptional prioritization skills for time-critical tasks.

• Good business acumen.

• Language proficiency: Native Vietnamese level and Professional English level; Chinese proficiency is a big plus.

• Ability to independently organize and structure daily work, efficiently managing workload with agility

• Strong interpersonal & communication skills with external & internal stakeholders at a diverse range

LI-DNI