OU Health

Vice President - VP - Clinical Delivery Applications

OU Health • $160K — $200K *
Oklahoma City, OK 73160In-Person
Healthcare
5 - 7 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • Master's Degree required; preferred in Information Technology, healthcare administration, or clinical field.
  • 7 to 10 years progressive leadership experience in IT required.
  • 6 or more years application IT experience with at least 3 years in Care Delivery applications in a large complex health system required.
  • Experience managing large Epic / EHR teams preferred (e.g., 100+ personnel).
  • Thorough understanding of operational IT including implementation and maintenance across clinical systems.

Responsibilities

  • Manage the complete suite of clinical and revenue cycle applications.
  • Lead and direct all resources supporting Clinical and Revenue Cycle applications.
  • Resolve implementation barriers and support issues for EHR systems.
  • Develop team capabilities to solve problems and meet service level agreements (SLAs).
  • Collaborate with executive leadership to align IT priorities with clinical needs.
  • Oversee vendor relationships related to care delivery applications.
  • Identify opportunities for Artificial Intelligence (AI) within patient care applications.

Benefits

  • Comprehensive benefits package, including PTO.
  • 401(k) plan options.
  • Medical and dental coverage.
  • Support for a work-life balance with tailored employee benefits.
Full Job Description
Position Title:
Vice President - VP - Clinical Delivery Applications

Department:
IT Care Delivery Applications

Job Description:

The VP Applications will be a leader and advisor, with proven experience in building a team in support of the suite of patient care applications. The VP Applications is accountable and responsible for overseeing the suite of clinical and revenue cycle applications and modules that have been deployed within the organization. The individual in this role will provide leadership around the development, implementation, optimization and maintenance of those applications that are part of the Epic suite, as well as any other adjacent applications and modules, such as Pharmacy, Lab, Enterprise Imaging, and other applications as assigned, in a customer-oriented manner. This VP ensures that the clinical and revenue cycle applications needed to support the mission, goals and operations of the organization are provided in a timely, accurate, creative, and cost-effective way. Additionally, the VP Applications is responsible for overseeing any projects related to the EHR system(s), including the delivery of embedded and bolt on Artificial Intelligence (AI) functionality. This position will be responsible for developing and maintaining the overall service delivery strategy associated with the full suite of healthcare applications within the organization.

Essential Responsibilities:

Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
  • Manages the full suite of applications across the continuum of care portfolio, including Epic, Pharmacy, Lab, Enterprise Imaging, and other supporting applications.
  • Provides direction to all resources that support Clinical and Revenue Cycle applications.
  • Resolves barriers and issues surrounding implementations and on-going support of EHR and supporting applications.
  • Develops team members ensuring they can solve problems, think critically, and deliver services within documented SLAs.
  • Interacts closely with the Chief Medical Information Officer (CMIO) to understand physician priorities and support needs.
  • Interacts closely with the Chief Nursing Officers to understand nursing priorities and support needs.
  • Participates in the IT governance process and decision making impacting Clinical and Revenue Cycle application priorities and strategies.
  • Oversees execution of approved optimization decisions generated within the governance process.
  • Determines application team resource allocation, structure, policies and practices relating to clinical and supporting applications.
  • Maintains effective relationships and communications with executives, department heads and other key customers in departmental supported areas.
  • Manages all care delivery application vendor relationships in collaboration with vendor management processes.
  • Increases efficiencies of the clinical application portfolio.
  • Promotes a customer-service oriented support organization.
  • Resolves issues encountered during and post system implementation, working with all levels of personnel both internal and external to the organization.
  • Evaluates new technologies/software that may provide opportunities for solutions or new applications necessary to accomplish organizational goals, objectives, and strategies.
  • Works closely with HR, Finance, Security, Compliance and Legal groups to ensure policies are upheld and budget commitments are achieved.
  • Establishes and promotes clinical applications' key performance indicators.
  • Complies with change management and other processes to ensure efficiency and effectiveness of the applications support operations.
  • IT sponsor accountable and responsible for any care delivery application implementations.
  • Coordinates with any third-party contractors brought in to implement or support clinical applications.
  • Identifies and Supports Artificial Intelligence (AI) implementations for the patient care applications portfolio.


General Responsibilities:
  • Performs other duties as assigned


Minimum Qualifications

Education Requirements
  • Master's Degree required.
  • Degree in Information Technology, healthcare administration, clinical field preferred.

Experience Requirements
  • 7 to 10 years progressive leadership experience required.
  • 6 or more years application IT experience, including at least 3 or more years in Care Delivery application IT in a large, complex, academic health system in a management, project management, or leadership role required.
  • Prior experience managing large Epic / EHR teams (e.g. 100+ people) preferred.

Licensure/Certifications/Registrations Requirements
  • None required.


Knowledge, Skills & Abilities Requirements
  • Thorough understanding of operational IT (implementation, maintenance optimization resource management, etc.)
  • EHR (Electronic Health Record) and healthcare software implementation experience required.
  • Large scale acute and ambulatory setting experience.
  • Understand Project Management methodology based on project management principles.
  • Knowledge of process improvement methodologies.
  • Knowledge of Artificial Intelligence (AI) and how to leverage AI functionality in support of clinical operations.
  • Experience facilitating complex decision making among multiple executive stakeholders with different interests and priorities.
  • Demonstrated ability to elicit, analyze and communicate business requirements from multiple customers across disparate functions.
  • Understand local integrated delivery systems of a large, multi-site academic health system.
  • Ability to exercise sound judgment and make decisions based on accurate and timely analysis.
  • Excellent communication with staff, customers, and leadership.
  • Ability to analyze information, evaluate results to choose the best solutions and solve problems.
  • Superior judgment, problem solving and cognitive skills.
  • Superb written and oral communication skills on interpersonal and technical levels.
  • Demonstrated knowledge and skills in assessing and mitigating risks through risk planning.
  • Demonstrated experience in business development and/or strategic and tactical planning and execution including marketing, communications and financial planning.
  • Knowledge of IT Service Management and ITIL key practices and concepts.
  • Ability to manage internal IT and outsourced vendors to meet service levels.
  • Exhibits strong interpersonal skills, demonstrating the ability to navigate the political landscape of the organization.
  • Demonstrates executive presence, broad thinking and is articulate across all levels of the enterprise.
  • Experience leading application product management, project management, and portfolio management.
  • A deep understanding of the software development experience, processes, agile practices, tools, and technologies.
  • Capacity to deliver on deadlines while contributing to various stakeholders, projects and business relationships at once.
  • Exceptional emotional intelligence to help manage complex relationships partners, stakeholders, design, engineering and leadership.

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About OU Health

OU Health Careers

There has never been a better time to join the dedicated team at OU Health, a leader in medical excellence and innovation. As the premier healthcare provider in the region, OU Health offers unparalleled job opportunities and a commitment to career growth and professional development.

Work You’ll Do

Join OU Health’s esteemed team to assist in transforming healthcare delivery and enhancing patient outcomes through cutting-edge innovation and exceptional care. This is an opportunity to be part of a culture that values diversity, leadership, and professional growth. Engage in meaningful work that makes a difference, with a team that leads with empathy and expertise at the intersection of healthcare, technology, and service. Collaborate with a network of skilled professionals dedicated to pioneering advancements in medicine and improving community health.

Explore OU Health’s Employment Opportunities

OU Health is building a robust team to support and lead in its expansive healthcare network. The team is actively hiring for various positions that promise a dynamic work environment and substantial professional growth.

Innovate and Lead

At OU Health, innovation isn’t just a buzzword—it's the backbone of how the team approaches healthcare challenges. With a focus on continuous improvement and technology-driven solutions, employees are empowered to bring transformative ideas to life.

Develop Your Career

OU Health is committed to fostering the development of its team members through comprehensive training programs, leadership development opportunities, and continuous learning. Whether it’s advancing clinical skills or exploring administrative roles, OU Health supports ambitious professionals eager to advance their careers.

Benefits and Culture

Choosing a position at OU Health means more than just a job; it’s a step towards a rewarding career with competitive benefits, a supportive network, and a commitment to work-life balance. The company culture is built on collaboration, respect, and a shared vision of delivering exceptional healthcare.

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Learn more about OU Health
Size
10,001 employees
Industry
Hospitals & Medical Centers
* Ladders Estimates

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