As a senior leader in the Supply Chain organization reporting to the Chief Supply Chain Officer, the VP - Supply Chain Fulfillment owns the planning and buying engine that keeps 140 branches and distribution locations stocked to meet customer demand. In this position, you are accountable for both strategy and execution of inventory planning; purchasing, purchasing support; returns management and asset recovery and supply chain analytics. You will be responsible for optimally balancing customer service, total cost, and working capital.
PRIMARY DUTIES:The VP - Supply Chain Fulfillment's primary responsibility is to develop the strategy, capabilities, and initiatives that ensure the right product is in the right place at the right time and at the right cost. You are responsible for the planning, inventory, purchasing, returns, and analytics processes and enablers needed to meet customer expectations, and will drive the organizational change required to position the company for future growth and improved financial results.
Strategy & Vision
- Partner with senior leadership in long- and short-range planning, and develop a fulfillment strategy that is integral to, and aligned with, the company's growth and performance expectations.
- Identify emerging supply chain practices and enhance existing processes to strengthen the company's competitive advantage.
- Apply a deep understanding of supply chain to advise leadership on market conditions, industry trends, and emerging supply options that influence company strategy.
Performance Excellence
- Achieve objectives by establishing plans, budgets, and key performance indicators; allocating resources; reviewing progress; and making corrections.
- Continually identify, develop, and execute opportunities for cost savings, working capital efficiency, cash flow management, and operational improvement while maintaining appropriate inventory availability and customer service levels (e.g., fill rates and orders shipped complete).
Supply Chain Fulfillment Network Design
- Define and implement an optimal network and inventory positioning model that improves reliability, flexibility, speed, and cost while meeting operational business requirements.
- Develop and maintain network scenario models that weigh customer requirements, long-term strategy and geographic growth priorities, fulfillment capabilities, DC and branch space, supplier lead times, transit times, and end-to-end cost and working capital impact. Partner with Logistics, Warehousing, and Category Management to translate the models into network and inventory positioning decisions.
Capability Transformation
- Identify, prioritize, and deliver initiatives that strengthen supply chain capabilities (process standardization, organization design, talent, and technology), sized appropriately for the business and tied to measurable financial and service outcomes.
- Partner with IT and the CSCO to define the planning, purchasing, and analytics technology roadmap and ensure adoption.
Supply Chain Partner Development
- Partner with Category Management to execute supplier programs that improve fill rates, lead-time reliability, cost, and returns terms.
- Manage day-to-day supplier performance through scorecards (inventory availability, on-time delivery, lead-time variability, returns and non-productive inventory), and escalate issues and opportunities to Category Management for commercial resolution.
Continuous Improvement
- Lead continuous improvement across planning, purchasing, inventory, returns, and analytics processes, using tools such as; Lean, Six Sigma, Value Stream Mapping, A3, Plan-Do-Check-Act, and root-cause methods.
- Build a culture of operational excellence with clear metrics, standard work, and accountability for sustained results.
Talent and Organization
- Build and lead a high-performing organization of approximately 45 professionals through six direct reports, with strong succession depth and clear accountability.
- Recruit, develop, and retain top talent; set ambitious and measurable objectives; and foster a culture of ownership, urgency, and collaboration.
Tactical Execution - lead a team of professionals accountable for the following areas:
- Inventory Planning: Set and execute inventory policy across branches and DCs, including stocking offer and positioning, safety stock, min/max and reorder logic, and stock vs. special-order designation. Deliver targets for inventory turns, working capital, fill rate and service levels, stockouts, and slow-moving and excess inventory.
- Purchasing Execution: Run standardized regional replenishment and PO management that remains responsive to local market needs. Own order timing, quantity, expediting, and supplier follow-through, and meet targets for fill rate, lead-time adherence, and purchasing productivity. Execute within the pricing, terms, rebate and sourcing strategies set by Category Management.
- Purchasing Support: Oversee the functions that keep buying running: vendor master and item data integrity, PO and acknowledgment processing, cost and price updates, invoice and receipt discrepancy resolution, and branch buyer support.
- Asset Recovery / Returns Management: Own customer and vendor returns, restocking, vendor credits and claims, and the disposition of surplus, obsolete, and damaged inventory (return to vendor, redeploy between locations, liquidate, or scrap). Minimize write-offs and shorten credit recovery cycles.
- Supply Chain Analytics: Provide actionable analytics and reporting on service, inventory health, supplier performance, and inbound freight. Drive data governance and lead deployment of planning and analytics tools.
- Cross-Functional Partnership: Work closely with Category Management, Logistics, Warehousing, and Transportation to align inventory, supplier, and fulfillment decisions.
SUPERVISORY RESPONSIBILITIES:Leads a team of approximately 45 through six direct reports. Carries out supervisory responsibilities in accordance with company policies and applicable laws, including hiring and developing talent, setting objectives, directing work, appraising performance, rewarding and disciplining employees, and resolving employee concerns.
SKILLS:- Proven executive leader who has led teams through significant change.
- Track record managing a large, multi-location supply chain, ideally in distribution, and delivering sustainable financial and service improvements.
- Deep knowledge of ERP systems, inventory planning, , purchasing operations, returns and asset recovery, and supply chain analytics.
- Experience with network design and optimization.
- Strong analytical ability, including building business cases and recommendations for senior leadership.
- Ability to assess organizational capability and recruit, develop, and retain high-performing teams.
- Collaborative, influential leadership style with strong relationship-building skills across functions.
- Executive presence with strong verbal and written communication.
- Strong financial acumen, including working capital management, and a customer and market focus.
- Results-oriented, with a sense of urgency and a bias for action.
- Highest ethical standards and integrity.
- Proficiency in Microsoft Office (especially Excel), ERP and planning systems, and BI/analytics tools.
QUALIFICATIONS:- Bachelor's degree in Business, Supply Chain, or a related field preferred. Minimum of 15 years of progressive supply chain experience, preferably in distribution within a multi-category, multi-channel environment, including at least 5 years in a senior manager, director, or VP role. An equivalent combination of education and experience will be considered.
- APICS/ASCM (CSCP, CPIM), Six Sigma, or similar certification preferred.
- Valid driver's license, if required for travel to company locations.
PHYSICAL DEMANDS:- Ability to use a PC, the internet, email, and telephone.
- Ability to travel and make presentations.
- Frequently sitting, with occasional standing, walking, and use of hands for computer work. Ability to occasionally lift up to 25 pounds.
- Close vision for computer work.
- Vision requirements for driving: close, distance, peripheral, and depth perception.
- May be required to work more than 40 hours per week.
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Total Rewards and BenefitsCrescent Electric's compensation package includes an array of top-tier benefit options, including:
- Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.
- Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.
- Excused Absence time off and Paid Time Off (PTO).
- Company-paid holidays.
- Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.
- Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company's 401(k) plan once they achieve 90 days of employment.
