Western Alliance Bancorporation

Vice President, Specialty Deposit Portfolio Manager

Western Alliance Bancorporation$140K — $176K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent, with 6+ years in banking or related experience; 7+ years preferred.
  • College degree preferred.
  • Intermediate knowledge of general banking operations and commercial banking products.
  • Understanding of regulatory and legal compliance obligations and industry practices.
  • Proficient in word processing and spreadsheet software.
  • Excellent customer service and communication skills.
  • Ability to collaborate with relationship managers and legal teams.

Responsibilities

  • Manage a portfolio of specialty deposit accounts, including escrow accounts.
  • Review client escrow agreements for feasibility and identify risks.
  • Collaborate with team members to establish accounts and execute agreements.
  • Manage relationships with outside vendors for escrow services.
  • Document client interactions and maintain the CRM database.
  • Serve as the primary contact for escrow parties, ensuring timely communication.
  • Ensure compliance with transaction accuracy and oversee audit readiness.

Benefits

  • Competitive salaries and potential ownership stake in the company.
  • Medical and dental insurance provided.
  • Generous vacation and time-off policies.
  • Great 401k matching program to support retirement savings.
  • Tuition assistance for professional development.
  • Employee volunteer program promoting community engagement.
  • Wellness program to encourage a healthy work-life balance.
Full Job Description

Job Title:

Vice President, Specialty Deposit Portfolio Manager

Location:

CA - San Diego, 450 B St

What you'll do:

As a Vice President, Specialty Deposit Portfolio Manager you will be responsible for delivering tailored, exceptional service to law firms, legal professionals, and fiduciary clients within the Juris Banking Division. The SDPM manages a portfolio of specialty deposit accounts within Juris Banking such as but not limited to Escrow, QSF Administration, and DACA.

You will serve as the point of contact for new and existing specialty deposits within Juris Banking business line to deliver accurate and timely responses to requests, transactions, account opening/closings, and other client requests while maintaining service level agreement (SLAs), managing risk, and adhering to all regulatory compliance standards. You will document client interactions through the Banks CRM platform, and will work with sales, relationship management, client service/operations employees, and legal department to onboard, service and manage these specialty deposits.
  • Manages Escrow deposit portfolio for Juris Banking Escrow accounts

  • Provides initial review of client provided escrow agreements, or change requests to WAB approved template agreements, for feasibility of request, risk, outlined responsibilities/expectations of WAB. Determines if internal counsel review is necessary.

  • Works with Relationship Manager, Juris Banking Director of Deposit Operations, Specialty Deposit Operations, TM Sales, and WAB legal team to execute appropriate agreements and establish accounts, May include assistance with collecting necessary onboarding documentation

  • Manages relationships with outside vendors as needed to service escrow accounts

  • Maintains CRM database including calls and results on relationships. Provides reports to RMs as required.

  • Primary Contact for escrow parties, providing excellence in communication, response time, client servicing.

  • Manages deposits, distributions and tracking as required by escrow agreement

  • Maintains accuracy and completion of transactions and retention of documents for internal audit reviews. Ensures fees are properly disclosed and assessed via placement into the appropriate product, assignment of price plan, as applicable.

  • Ensures funds are properly insured via use of IntraFi, government backed funds, as needed for enhanced insurance

  • Assists Juris Banking operations team, as needed, with completion of the monthly certifications of all bank controlled escrow accounts

  • Understands business implications of decisions; displays orientation to profitability, demonstrates knowledge of market and competition; aligns work with strategic goals.

  • Communicate areas in which efficiencies can be gained via process improvement, automation etc., as identified.

  • Exhibits objectivity and openness to others views; gives and welcomes feedback; contributes to building a positive team spirit.

What you'll need:

  • Requires a High School diploma or equivalent and 6+ years of experience in banking,deposits, account servicing or other directly related experience. 7 years or more experience is preferred.

  • College degree preferred.

  • Intermediate knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.

  • Intermediate knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.

  • Working knowledge of various word processing and spreadsheet software

  • Must have excellent customer service and strong communication skills, especially speaking and listening skills.

  • Ability to work with relationship managers, legal department, senior managing directorand clients as needed

Compensation: Salary range for new hires is generally $140,000.00 - $176,894.00 for San Diego, CA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.

Benefits youll love:
We offer all the important things youd want 1ike competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, youll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About Western Alliance Bancorporation

Western Alliance Bancorporation is a bank holding company that provides a range of banking and related services to businesses and individuals. The company was founded in 1994 and is headquartered in Phoenix, Arizona. Western Alliance Bancorporation operates through its subsidiary banks, which include Western Alliance Bank, Bank of Nevada, and Bridge Bank. The company offers a variety of products and services, including commercial and industrial loans, real estate loans, treasury management, and wealth management. Western Alliance Bancorporation is committed to providing exceptional customer service and has received numerous awards and recognitions for its performance and growth.
Learn more about Western Alliance Bancorporation
Size
3,139 employees
Market Cap
$6.2 billion
Industry
Net Income
$506.6 million
5 Year Trend
+18.8%
NASDAQ

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