10+ years of sales experience, with 5+ years in leadership roles.
Proven track record of scaling enterprise sales to $100M+ ARR.
Experience selling AI or clinical software to healthcare organizations.
Ability to connect product-led growth with enterprise sales strategies.
Familiarity with healthcare procurement and compliance processes.
Strong command of sales planning and economics.
Experience collaborating across departments to enhance customer journeys.
Bias for speed and precision in decision-making.
Responsibilities
Own the sales strategy and revenue plan for the U.S. across healthcare specialties.
Lead and develop a team of Sales Directors to achieve $14M+ ARR per vertical.
Design scalable sales organization structures, including territories and quotas.
Engage directly with senior buyers and coach leaders on complex deals.
Equip the team to sell the full product vision to key stakeholders.
Build a repeatable sales motion from product-led growth to enterprise contracts.
Establish consistent sales processes and performance reviews across verticals.
Collaborate with customer success to ensure successful deployments and expansions.
Benefits
In-office collaboration with sales and customer success teams.
Generous healthcare, dental, and vision benefits (90%+ covered).
401k plan with a 3% match.
$100/month wellness budget.
$700/year for learning and development.
Recharge Days after major project pushes.
Significant equity in a rapidly growing startup.
Opportunity to make a global impact in healthtech.
Full Job Description
What You'll Do
This is the rare sales leadership role where the wind is already at your back. PLG is bringing signals every day. Marketing is generating air cover. Doctors love the product. Reporting into our GM, your job is to turn that momentum into a scalable North American enterprise sales business . You’re responsible for the ultimate number, the strategy, and operating discipline that make our next stage of growth repeatable.
Own the United States sales strategy and revenue plan across specialties and institutional healthcare, translating company growth ambitions into clear targets and execution plans for each vertical.
Lead a team of Sales Directors, each accountable for growing their vertical to $14M+ ARR. Recruit strong leaders, coach them to develop high-performing AE teams, and hold them accountable for results.
Design the sales organization for scale: define coverage, territories, headcount, quotas, and capacity plans, partnering with finance and revenue operations on investment priorities and compensation.
Stay close to the field. Serve as executive sponsor on strategic opportunities, coach leaders through complex deals, and engage directly with senior buyers when your involvement can change the outcome.
Equip the organization to sell the full Heidi product vision - an AI Care Partner that transforms clinical operations - to CFOs, hospital administrators, and clinical leaders who may only know Heidi as a scribe.
Build a repeatable motion that converts PLG adoption into enterprise contracts, partnering with marketing and product to prioritize accounts, activate clinical champions, and turn usage signals into qualified pipeline.
Establish consistent sales processes, forecasting discipline, pipeline standards, and performance reviews across verticals, giving the business a clear view of revenue, risks, and resource needs.
Partner with customer success and implementation teams to ensure commitments made during the sale translate into successful deployments, sustained adoption, and expansion opportunities.
Bring customer and market insight into decisions on product priorities, positioning, pricing, and packaging, working closely with the GM, US and global GTM leadership.
Report directly to the GM, US and take accountability for the performance, talent, and culture of the North America sales organization.
What We're Looking For
A commercially credible sales executive who has built and led through sales managers or directors - someone who develops strong leaders, creates accountability, and can still help close the room on a complex enterprise deal.
10+ years of sales experience, including at least 5 years in sales leadership and demonstrated success managing sales leaders across multiple teams or segments.
A track record of scaling an enterprise sales organization to $100M+ ARR, with clear evidence of revenue delivery, sound hiring decisions, and repeatable team performance.
Proven experience selling AI, clinical software, or workflow products to health systems and provider organizations, including mid-market buyers.
The ability to turn product-led adoption into an enterprise sales strategy, connecting clinician enthusiasm with executive sponsorship, a compelling business case, and an organization-wide buying decision.
Deep familiarity with regulated healthcare buying processes, including compliance, security review, procurement, contracting, and clinical stakeholder alignment.
Strong command of sales planning and economics: you can assess capacity, pipeline coverage, conversion, sales cycles, and rep productivity, then make clear decisions about where to invest.
Experience working across marketing, product, finance, revenue operations, and customer success to remove barriers to growth and build a coordinated customer journey.
A bias for velocity paired with the discipline enterprise healthcare demands - you know when speed wins, when precision matters more, and how to help your leaders make that judgment.
We care less about the logos on your resume and more about the revenue you've delivered, the leaders you've developed, the organizations you've built, and how you think under pressure.
The Way We Work
Live Forever - We build for healthcare's next decade, not next quarter. We set outrageous targets, lead healthcare forward, and follow the evidence - even when it's uncomfortable.
Practice Ownership - Everyone here carries the company. We raise the bar on hiring and excellence, own the outcome end-to-end, and focus on what matters over process.
Move Fast, Fix Faster - The more we do, the more we learn. We ship atoms daily, learn from every release, and stay precise at pace - Heidi never goes down.
Get Better - The best clinicians teach. So do we. We live in clinicians' reality, bring warmth to the work, and choose clarity over cleverness.
Why You Will Flourish With Us
In office with the rest of sales and CS to create a culture of winning
Generous Healthcare, Dental, and Vision benefit options 90%+ paid for by Heidi
401k with 3% match
$100/month Healthy Heidis budget
$700/year learning & development budget
Recharge Days after major pushes
Significant equity in a rocketship
The rare chance to create a global impact as you immerse yourself in one of the leading healthtech startups
