Position Summary:

As Vice President, you are responsible for developing strategic sales plans to support the division's growth by maximizing cross-sell and upsell opportunities; renewal retention while optimizing customer experience.

You ensure, through collaboration, teamwork and the selection and development of technically competent employees, strong client focus and satisfaction.

Responsibilities:

• Strategize and collaborate with all levels of sales and service functions to ensure the best client experience possible

• Work with the sales team to meet or exceed monthly production targets
• Ensure all HUB Service guidelines are met and followed to deliver excellence in client care and experience.
• Foster a positive, engaging work environment to attract and retain talent
• Schedule regular meetings with team members to discuss production, sales strategy, CORE usage, and account receivable management
• Work collaboratively with the other Commercial Lines leaders to ensure that procedures and workflows are followed
• Participate in Critical Path meetings by working with Account Executive/Account Manager to provide value-added services for clients and to follow-up on action items
• Run reports and assist with book of business/account transfers and coding changes
• Promptly assign new business leads to Account Executives/Account Managers
• Evaluate books of business and reassign accounts as needed
• Manage carrier relationships, attend industry functions, and keep up to date on product/appetite changes
• Ensure team's compliance with respect to licensing, account receivables, workflows and non-renewal processes
• Work with other departments as needed: operations, claims, marketing, in-house
• Provide feedback to VP, Commercial Operations with respect to staff's performance both informally and formally
• Continue professional development and learning to enhance technical skills, soft skills and insurance knowledge

• Provide oversight over the entire New Business and Renewal Process; and documentation with responsibility to protect HUB from E&O

• Other duties and responsibilities as assigned

Skills, Characteristics & Qualifications

The successful candidate thrives in a collaborative and results-driven atmosphere and leverages their strong communication and interpersonal skills to build a team-oriented environment. Your passion for efficiency and process improvement has you constantly looking for opportunities to optimize resources. You're highly skilled in planning as well as executing on your plans.

• Minimum 5 years commercial insurance brokerage experience
• Minimum 3 years' experience managing and developing talent
• Proven track record of fostering and maintaining strong client relationships at the management level
• Industry designation preferred (CAIB, CIP, FCIP, CRM)
• Level 2 general insurance license

The expected salary range for this position is $135,000 to $175,000 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Department General Management

Required Experience: 5-7 years of relevant experience

Required Travel: Up to 25%