SodexoMagic is seeking a VP, Operations - Airline Lounges to lead a premier portfolio of airport lounges, driving operational excellence, financial performance, client partnerships, growth, and an exceptional guest experience.
Leads and develops operations leaders to drive service, quality, safety, financial performance, and client relationships. Partners across the business to support growth and new locations. Remote role with significant travel; must live near a major airport
Pay Range: $187425 - $242550
Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary
What's in it for youIdentify operational opportunities and implement scalable solutions that improve quality, productivity, consistency, and profitability.
Lead successful openings, transitions, mobilizations, and operational improvement initiatives.
- Champion a strong safety culture while delivering operational excellence and consistent commercial performance
- Drive strategic initiatives that support sustainable growth, client satisfaction, and innovation across your division
- Lead and develop high-performing teams, with a strong focus on talent management, succession planning, and engagement
- Influence key stakeholders and cultivate trusted client partnerships using proven tools and relationship strategies
- Bring forward new ideas, operational improvements, and branded programs to create lasting value for clients and customers
- Collaborate with regional and segment leaders to align local efforts with broader business goals
- Use data-driven insights to guide workforce planning, improve team efficiency, and enhance decision-making
What you'll bring Executive-level client relationship management experience.
Experience supporting new business, account retention, mobilizations, and/or new location openings.
- Experience leading large, cross-functional teams with a focus on operational excellence and long-term growth
- Consultative and communication skills to engage diverse stakeholders and foster trusted client relationships
- Strategic mindset with the ability to turn insights into action and drive meaningful business outcomes
- Demonstrated success in talent development, succession planning, and building high-performing teams
- Deep understanding of client environments and the ability to serve as a trusted advisor who brings forward innovative, value-driven solutions
Requirements- Education Requirement: Bachelor's degree or equivalent experience
- Management Experience: 10 years
- Related Experience: 10 years
What we offerCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
