This position is incentive eligible.
Job Summary and QualificationsThe Vice President (VP) of Operations promotes the ideals of high quality, patient-centered, cost-effective care through acquiring resources and assembling teams to successfully coordinate and execute assigned projects, according to the facility's strategic plan. As a key leader in the facility management team, the VP of Operations participates in institutional planning, policy development, priority setting, and management decisions, and has full operational responsibilities for departments assigned by the supervising executive.
What you do for this role:
- Works with the Administrative Team to respond to Division and Group requests for market/facility information.
- Collaborates with the Administrative Team and physicians to enhance existing processes and services and develop new processes and services, including business and financial justification where appropriate.
- Provides administrative and operational leadership for assigned departments.
- Ensures the application of Customer Service principles in meeting and exceeding the expectations of internal and external customers to provide satisfaction.
- Manages operations of assigned departments to achieve targets for designated Key Performance Indicators.
- Manages fiscal operation of assigned departments through ongoing revenue and expense analysis, to determine potential variances and make adjustments where necessary.
- Develops and updates department goals, in accordance with the facility's strategic business plan, mission, and vision.
- Meets leadership obligations under the Ethics and Compliance Program.
- Builds strong relationships with physicians, employees, and peers.
- Utilizes HCA tools, such as PLUS, CERs, CAMS Projects, Lawson, etc., to help with management of responsibilities.
- Stays abreast of current Joint Commission, state, and federal guidelines, regulations and standards.
- Assumes accountability for promoting consistent, positive patient interactions that advance the agenda of unparalleled patient service.
- Maintains a patient-first philosophy and engages in service recovery when necessary.
- Supports the development and implementation of strategies to elevate the patient experience.
- Performs other duties as assigned.
- Practices and adheres to the "Code of Conduct" and "Mission and Value Statement."
What qualifications you will need:
- Master's Degree in Business Administration or Healthcare Administration Required
- 2+ years experience in a hospital leadership role Preferred
HCA Florida Englewood Hospital is a 100-bed acute care hospital. We offer a wide variety of healthcare services. We have been recognized for our efforts in the prevention and treatment of illnesses. Illnesses including heart disease, general surgery, emergency care, urology and orthopedics. We have earned accolades for our orthopedic, stroke and cardiac achievements. We are an accredited chest pain center. We have achieved our vision of being the healthcare provider of choice in the community. At HCA Florida Englewood Hospital, we work hard to contribute to the health of our patients and ensure happiness of our people. We strive to create a culture that fosters compassion and kindness. We are located in Englewood, a friendly beachfront community on the Gulf Coast of Florida
. The area has affordable housing and a great quality of life. We are near beaches and the Myakka State Forest Park. Englewood is located 50 miles north of Fort Myers and 30 miles south of Sarasota. We hope you'll consider a career at HCA Florida Englewood Hospital.
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"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you're looking for a leadership opportunity that provides both personal satisfaction and professional growth, apply to join HCA Healthcare as a Vice President Operations.
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