Vice President of Operations

VICE PRESIDENT OPERATIONS

SAINT ALPHONSUS REGIONAL MEDICAL CENTER

BOISE, IDAHO

SUMMARY:

In accordance with the mission and values of Trinity Health and Saint Alphonsus Regional Medical Center (SARMC), responsible for the development, communication and successful execution of established organizational objectives (financial and non-financial), either directly or through subordinate directors or managers. This includes directing and coordination of clinical and non-clinical departments.

The VP is also responsible for promoting an interdisciplinary team approach between all clinical disciplines, physicians, departments and leaders to achieve financial, clinical and operational outcomes.  As a highly matrixed organization, this position requires ability to manage cross-functional teams, system thinking, and regional responsibility for select departments. 

Accountable for the development of long range goals and objectives as well as the overall operations of key services including but not limited to the formulating and administering of organization policies, growing services into profitable and marketable lines of business, focusing on favorable outcomes for clinical, financial, patient experience, as well as key stakeholder activities.   

REQUIREMENTS:  

• Must possess thorough knowledge and demonstrated expertise in hospital and ambulatory operations, normally acquired through the completion of a master’s degree in health, nursing or business-related field.  

• Board certification in healthcare management (FACHE) preferred. 
• Five to seven years relevant healthcare administrative experience at the senior management level, including significant interaction with Board and Medical Staff. 

WHAT YOU WILL DO: 

• Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.  

• Responsible and accountable for leadership and operational direction and excellence including achievement of the defined mission critical priorities, regional strategic direction deployment and balanced scorecard results within Saint Alphonsus Health System. 

• Direct reports include, but are not limited to, leaders who oversee Radiology, Facilities, Environmental Services, laboratory and security.  

• In close collaboration with the Hospital President, Chief Nursing Officer and Hospital Senior Leadership Team, develops assigned aspects of the organizational strategic and tactical plans in concert with established planning processes. This: includes but not limited to: 

• Oversee the development of departmental budgets and monitors revenue and productivity metrics in conjunction with the business unit managers  

• Development of physician, patient communications 

• Prioritization of program development. 

• Project management, successful communication, planning and installation of new technology/Programs. 

• In collaboration with the hospital finance team, prepares financial projections and return analysis of potential programs 

• Actively participating in the development and execution of a local and regional growth strategy for professional services  

• Analyzing new business opportunities appropriate for increasing the volume and services of the professional services 
• Oversee and maintains the facility wide Administrator on Call schedule and related trainings.  
• Fosters a collegial environment within and across all departments and services and maintains positive and productive working relationships with all relevant customers and suppliers. 

• Coach, mentor, delegate, empower and act as resource to directors, managers, supervisors and staff. 
  Executes successfully the established plans and the services of the functional areas of responsibility through analysis, measurement and monitoring, reporting, and adjusting the direction, allocation and utilization of available resources. 

• Facilitates and manages team performance to the established performance levels by the effective use of performance improvement, human resources, and financial skills, techniques, and communications. 

• Identifies best practices and implements innovative approaches to deliver quality healthcare by remaining current with developments within the healthcare industry. 

• Provides leadership and input to the development, integration, and accomplishment of patient care performance goals. 

• Participates in system wide, regional and local activities to promote the clinical services.  

• Works collaboratively with the Medical Director(s) and service line leaders in the strategic and daily operations of the services of the functional areas of responsibility. 

• Serves as liaison to Senior Leadership and Medical Staff for the functional areas of responsibility. 

• Assures compliance with all applicable SARMC policies and procedures, The Joint Commission (TJC) and other specific accrediting body standards. 

• Manages physician strategies, relationships and associated contracts for which he/she has responsibility at the local and regional level.                                   

• Demonstrated performance analysis, presentation, interpersonal, facilitation, planning, and communication skills.   

• Advanced computer skills and proficiency. 

• Demonstrated ability to coordinate multiple and diverse points of view to facilitate a successful and positive outcome. 

• Demonstrated understanding of the transition between strategic development and operational implementation. 

• Demonstrated ability to lead organizational change. 

• Demonstrated critical thinking, problem-solving, and analytical skills. 

• Demonstrated team building and consensus-seeking skills. 

• Work with lab managers, supervisors, and laboratory department heads to enhance educational programs, participate in curriculum reviews, and engage in professional development. May also attend conferences or workshops to stay current with advances in phlebotomy techniques and teaching methods.
• Combines clinical expertise, teaching skills, and professional oversight to prepare students for safety and competent practice in the healthcare field, ensuring graduates are ready for certification and employment.
• Performs other tasks that are given by the lab manager (POCT, Quality Control, Joint Commission inspection preparation, and others).

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.