Advanced degree (MD, MBA, or similar) required; consulting or healthcare leadership experience preferred.
10+ years of progressive leadership experience in healthcare operations, performance improvement, or consulting.
Strong knowledge of nursing home operations and post-acute care challenges.
Expertise in revenue cycle management and finance for operational efficiency.
Exceptional analytical skills with an eye for detail and problem-solving abilities.
Strong interpersonal, communication, and influencing skills at all organizational levels.
Experience managing cross-functional teams and projects.
Responsibilities
Lead provider engagement initiatives for enhanced performance and satisfaction.
Oversee implementation of performance improvement strategies in nursing homes.
Partner with Clinical Operations and Business Development for cohesive engagement activities.
Act as a representative with nursing home leadership for strategic initiatives.
Monitor metrics for operational improvement and solution implementation.
Collaborate to enhance efficiency and financial performance with Revenue Cycle and Finance teams.
Ensure compliance with regulatory and quality standards in operational frameworks.
Provide mentorship and leadership to promote accountability and innovation.
Benefits
Impactful role in transforming healthcare delivery in the Bronx and NYC.
Collaborative work environment focused on mission and strong leadership support.
Comprehensive benefits package beyond salary.
Opportunities for professional development and career advancement.
Full Job Description
Job Summary
Position title: Vice President of Operations for Nursing Home - Provider Engagement & Performance Improvement
Location: Bronx, NY (Onsite with travel as needed)
Job Summary: The Vice President of Operations - Provider Engagement & Performance Improvement will play a strategic leadership role in enhancing provider performance, strengthening engagement, and driving continuous operational improvements across our nursing home network. This leader will collaborate closely with Clinical Operations, Business Development, and Revenue Cycle teams to ensure best-in-class outcomes. The VP will also serve as an executive liaison to nursing home administrators as needed, reinforcing Essen's commitment to excellence and partnership.
This role requires a strong background in healthcare operations, revenue cycle management (RCM), and finance, with proven expertise in performance improvement and provider engagement. An advanced degree (MD, MBA, or similar) with consulting or healthcare leadership experience is strongly preferred.
Responsibilities
Responsibilities include:
Lead provider engagement initiatives to optimize performance, satisfaction, and alignment with organizational goals.
Oversee and implement performance improvement strategies across nursing home operations.
Partner with Clinical Operations and Business Development teams to ensure cohesive weekly outreach and follow-up with nursing home administrators.
Serve as an executive representative with nursing home leadership when strategic engagement is required.
Monitor key performance metrics, identify areas for operational improvement, and implement actionable solutions.
Collaborate with Revenue Cycle Management and Finance teams to improve efficiency, accuracy, and financial performance.
Develop and oversee operational frameworks, ensuring compliance with regulatory and quality standards.
Provide leadership and mentorship to cross-functional teams, fostering a culture of accountability, collaboration, and innovation.
Report to executive leadership on outcomes, performance trends, and improvement initiatives.
Qualifications
Job Requirements:
Advanced degree required: MD, MBA, or related discipline strongly preferred.
10+ years of progressive leadership experience in healthcare operations, performance improvement, or consulting.
Strong understanding of nursing home operations, provider engagement, and post-acute care dynamics.
Expertise in RCM/Finance with a track record of driving operational and financial efficiency.
Exceptional attention to detail, analytical thinking, and problem-solving skills.
Strong interpersonal, communication, and executive presence with the ability to influence at all levels.
Experience leading multidisciplinary teams and managing cross-functional projects.
Knowledge of New York healthcare regulations and post-acute care market preferred.
Why Join Essen Healthcare?
Opportunity to make a significant impact on healthcare delivery in the Bronx and greater NYC.
Collaborative, mission-driven environment with strong leadership support.
Competitive compensation and comprehensive benefits package.
Commitment to professional development and career growth.
