Job Description Summary:Monet Bank is seeking a results-oriented Vice President of IT Operations to lead our infrastructure, IT service management, cloud platforms, and end-user technology support. This role is critical to maintaining our secure, scalable, and reliable technology environment across banking operations. The ideal candidate brings a modern mindset to infrastructure operations, deep experience in regulated financial environments, and a focus on operational excellence.
Essential Job Duties & Responsibilities (Include but are not limited to):
- Lead day-to-day IT operations, including network, server, endpoint, and cloud infrastructure
- Oversee IT service desk, incident management, disaster recovery, and business continuity
- Drive automation, observability, and platform stability through DevOps/SRE principles
- Ensure robust cybersecurity posture in alignment with FFIEC and NIST frameworks
- Manage vendor relationships and technology service contracts for infrastructure and ops
- Partner with compliance and internal audit teams to support regulatory reviews and exams
- Provide leadership to IT support and infrastructure teams, fostering a culture of accountability and continuous improvement
Qualifications (Education, Computer Skills, Certifications, etc.): - 10+ years in IT operations leadership, preferably in a regulated financial services context
- Proven success managing hybrid cloud environments (Azure or AWS preferred)
- Deep understanding of security operations, ITIL frameworks, and ITSM platforms
- Track record of modernizing legacy systems and introducing automation at scale
- Bachelor's degree in Information Technology or related field required; Master's preferred
Benefits options include: - Medical, dental and vision coverage
- 401K with company match
- 11 paid holidays
- Accrue up to 17 vacation/sick days per year in your first year on a pro rata basis
- Applicant may be eligible for annual discretionary bonus
No relocation assistance provided.
If you are looking to be a part of a winning team and meet the above requirements, we look forward to hearing from you.
