Compass

Vice President of Hospitality

Compass$100K — $110K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of leadership experience in Hospitality or Retail
  • Proven project management experience in large scale initiatives
  • Bachelor's Degree in Business Management preferred
  • Strong computer skills and financial knowledge
  • Passion for hospitality and guest experience
  • Exceptional interpersonal and stakeholder management abilities
  • Availability for evening and weekend events

Responsibilities

  • Lead and motivate the location team to achieve their best performance
  • Build strong partnerships with onsite stakeholders for a cohesive hospitality vision
  • Drive financial performance and meet strategic business goals
  • Oversee major technology upgrades and facility renovations
  • Analyze data to enhance fan and team member experiences
  • Collaborate with leadership to create a strategic plan for the location
  • Represent Levy at meetings, fostering relationships with key partners

Benefits

  • Medical, Dental, and Vision Insurance
  • Life Insurance and Disability Insurance
  • Retirement Plan options
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Health and Wellness Programs
  • Employee Assistance Program
  • Discount Marketplace and Commuter Benefits
Full Job Description
Salary: $100,000 - $110,000

Other Forms of Compensation: Bonus Eligible

Pay Grade: 16

Job Summary

Based at CHS Field, home of the St. Paul Saints, the Vice President of Hospitality Strategy role works closely with our partners to build and implement a food and beverage experience unique to the location - providing memorable experiences for every fan who enters our gates. The ideal candidate will be an experienced and dynamic leader who is able to define a compelling vision that inspires others to bring their best selves to work each day. They will be an important figurehead for Levy at your location - demonstrating passion, inclusivity, and innovation. Most importantly, you'll be a nice person who people want to work with and for.

Skills and Experience:
  • 10+ leadership experience in Hospitality or Retail
  • Experience managing large scale projects is preferred
  • Bachelor's Degree in Business Management is preferred
  • High level of computer literacy
  • Understanding of financial concepts
  • Passion for hospitality, food, and retail
  • Excellent interpersonal and stakeholder management skills
  • Able to work evenings and weekends in line with the event schedule


Job Summary

Job Responsibilites:
  • Leading the location team, proactively coaching and motivating team members to deliver their best
  • Building a strong partnership with our onsite partner and developing a shared hospitality vision for the location
  • Delivering against our financial goals and strategic priorities
  • Overseeing and project managing major technology implementations or renovations
  • Using the range of data and insights they have available to them to continually enhance the experience we deliver to fans and team members
  • Working in partnership with our partners and regional leadership team to develop location strategic plan
  • Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
  • Leading activities to implement technological and service initiatives to differentiate the location and create a unique guest experience
  • Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
  • Reviewing financial reports and developing action plans to best achieve business goals
  • Completing team member performance reviews including career development planning and compensation
  • Supporting business development activity by actively engaging with partners, vendors, and guests
  • Responding to emails, phone calls, and any associated administrative work corresponding with role responsibilities
  • Reviewing and processing any expense reports submitted by team members in Concur
  • Interviewing applicants interested in roles requiring your hiring consideration and approval
  • Overseeing menu and service development projects by collaboration with culinary leadership and partners
  • Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
  • Coaching team members for optimal performance and engagement
  • Working with the legal department to ensure all contracts and agreements are authorized and maintained
  • Conducting manager meetings to engage, inform and build alignment
  • Holding team one to one meetings ensuring continuous communication and engagement
  • Overseeing project management of construction/refurbishment activity that happens at location
  • Conducting event walks interacting with team members, guests, partners, and VIPs
  • Identifying and planning for management support needs when business will exceed location's current resources
  • Implementing an emergency response plan at the location and overseeing commitment and required training
  • Managing Location recognition program 'Levy Legends' by leadership promotion and participation
  • Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
  • Completing progressive discipline with leadership team to hold team members accountable and improve future performance


Job Summary

  • Meeting with sponsors and contractors for F&B Alliances in the building to ensure all business needs are represented
  • Overseeing closing/sign off on payroll on a by-weekly basis for team members
  • Managing POS deployment/tech initiatives as business dictates, overseeing training and implementing of new systems
  • Participating in Governance Meeting presentations to network, learn, and represent Levy's culture and business goals
  • Planning budget and P&L management to support optimal financial achievement
  • Engagement planning in collaboration with leadership team, so our team feels supported by, and committed to Levy
  • Career development and progression mapping for managers and key hourly employees to backfill and build upon internal talent bench
  • Where applicable, meeting with other marketplace leaders to ensure clear lines of communication between Levy accounts
  • Other duties and responsibilities as assigned.
  • Meeting with sponsors and contractors for F&B Alliances in the building to ensure all business needs are represented
  • Overseeing closing/sign off on payroll on a by-weekly basis for team members
  • Managing POS deployment/tech initiatives as business dictates, overseeing training and implementing of new systems
  • Participating in Governance Meeting presentations to network, learn, and represent Levy's culture and business goals
  • Planning budget and P&L management to support optimal financial achievement
  • Engagement planning in collaboration with leadership team, so our team feels supported by, and committed to Levy
  • Career development and progression mapping for managers and key hourly employees to backfill and build upon internal talent bench
  • Where applicable, meeting with other marketplace leaders to ensure clear lines of communication between Levy accounts
  • Other duties and responsibilities as assigned.

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf

Req ID: 1565479

Levy Sector

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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