Job Type
Full-time
Description
Job Title: Vice President of Health & Social Services
Reports To: President/CEO
FLSA Status: Exempt
Department: Health & Social Services
Classification: E
Job Purpose The Vice President of Health & Social Services provides strategic and operational leadership for Serving Seniors' health and social service programs, including social services, homelessness services, supportive housing, case management, health education, and wellness programs.
The VP builds institutional expertise by translating current evidence and practice knowledge into shared standards, practical guidance, and staff capabilities across HSS and, in partnership with other department leaders, across the organization.
As a Licensed Clinical Social Worker, the VP provides professional social work leadership and strengthens Serving Seniors' response to the increasingly complex behavioral health and psychosocial needs of older adults, particularly those experiencing homelessness, housing instability, social isolation, trauma, cognitive challenges, substance use, and other barriers to stability and well-being.
The VP directly supervises HSS Program Managers, strengthens coordination and staff development across programs, and serves as a member of the Senior Leadership Team, contributing to organizational strategy, program development, partnerships, and priorities.
Requirements
Job Duties and Responsibilities • Provide strategic and operational leadership for Health & Social Services programs, including homelessness services, supportive housing, case management, social services, health education, and related wellness initiatives.
• Directly supervise HSS Program Managers and establish clear expectations, accountability, and coordination across programs.
• Provide strong leadership to managers and staff, fostering collaboration, accountability, professional growth, open communication, and mutual respect, while coaching managers to effectively support frontline teams and navigate compassion fatigue and burnout.
• Develop departmental goals aligned with Serving Seniors' strategic plan; evaluate programs, service models, staffing, and workflows; and implement improvements.
• Strengthen consistent, high-quality social work practices across programs.
• Provide leadership and consultation regarding complex client situations, behavioral health needs, crisis response, professional boundaries, and ethical concerns, and strengthen connections to appropriate community-based resources.
• Promote person-centered, trauma-informed, and strengths-based service delivery.
• Establish and monitor program outcomes, quality standards, productivity measures, and contractual requirements; ensure timely and accurate documentation, HMIS and other required data entry, outcome tracking, and grant reporting.
• Ensure appropriate documentation, confidentiality, HIPAA compliance, professional standards, and risk-management practices.
• Develop and manage department and program budgets.
• Build partnerships with healthcare, behavioral health, housing, government, and community organizations.
• Identify opportunities for program development, funding, partnerships, and service expansion.
• Participate as an active member of the Senior Leadership Team and contribute to organization-wide strategy and decision-making.
• Demonstrate commitment to the values, vision, and mission of Serving Seniors.
• Perform other duties as assigned.
Required Qualifications Education/Experience • Master's degree in Social Work (MSW) from a Council on Social Work Education-accredited program required.
• Current and unrestricted California Licensed Clinical Social Worker (LCSW) license required.
• Eligibility to provide clinical supervision for registered associates.
• Minimum eight years of progressively responsible experience in social work, behavioral health, aging services, homelessness services, supportive housing, healthcare, or related human services.
• Minimum five years of management or leadership experience, preferably including supervision of managers or multidisciplinary teams.
• Experience working with individuals with complex behavioral health, psychosocial, housing, or healthcare needs.
• Experience overseeing programs, staff, budgets, contracts, and performance outcomes.
• Experience serving older adults, people experiencing homelessness, or other vulnerable populations strongly preferred.
Skills • Strong knowledge of professional social work standards, ethics, boundaries, and person-centered practice.
• Strong understanding of best practices in de-escalation and crisis intervention.
• Understanding of behavioral health, trauma, substance use, cognitive impairment, crisis intervention, and their impact on older adults and people experiencing homelessness.
• Knowledge of San Diego County housing and homelessness resources, affordable housing, Permanent Supportive Housing, Coordinated Entry, HMIS, benefits, and tenancy supports.
• Strong leadership, coaching, supervision, team-development, communication, and decision-making skills.
• Ability to guide managers through complex client, personnel, operational, and ethical situations.
• Ability to balance compassionate service with appropriate boundaries, safety, accountability, and risk management.
• Ability to develop effective partnerships across healthcare, behavioral health, housing, government, and community systems.
• High level of proficiency with Microsoft Office, web-based systems, HMIS, and client record management systems.
Physical Demands and Work Environment - Hybrid position with regular on-site presence and local travel between program locations and community meetings.
- Position is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee may occasionally be required to climb, balance, stoop, kneel, crouch, or crawl and must occasionally lift or move up to 20 pounds.
Pay: $125,000 - 134,000 Salary
Salary Description
$125,000 - $134,000 Salary
