Location: Boston, MA (Hybrid)
Reports To: Chief Technology Officer
Employment Type: Full-Time
Travel: 5-10%
This position requires activities that are subject to US Export Control Laws and require US Citizenship or Green Card Holder.
The OpportunityFour years ago Paperless Parts was a startup. Today it's a scale-up with an engineering team that ships reliably, a platform that's changing how manufacturers quote and run their business, and a customer base that keeps growing. The next chapter is new product lines and faster growth, and we need a VP of Engineering to lead that shift. You'll report to the CTO and run a 25+ person organization through two Directors of Engineering, working as a peer to the VP of Product and Chief Scientist. The job is two jobs at once: keep the core platform stable and improving for customers who depend on it daily, while standing up new products in a market where AI is changing what's possible to build and how fast you can build it. Whoever takes this on has to be good at both, and has to make the team better at both.
What Success Looks Like (First 6-12 Months)- The next product line is in market, with real customers live on it and generating revenue, on a platform built to scale; proof Paperless Parts can build a second product the market wants, not just defend the first one.
- The team has moved from using AI inside the SDLC to running an AI-native SDLC, one built on a first-class engineering culture, with people still at the center of how software gets made.
- Successful delivery means customer value landed, not tickets closed; Engineering and Product move as one team toward customer-facing measure of success.
Key Responsibilities- Engineering Operations: Own engineering delivery, quality, and predictability, establishing an operational rhythm the broader company depends on.
- Technical Direction: Own the architecture and platform decisions that set our foundation for the next stage. New products mean new architecture, and the choices made now set the tone for how we build for years to come.
- Product Partnership: Partner with the VP of Product on a roadmap that delivers real value to customers, sharing ownership of sequencing, trade-offs, and the commitments we make. Engineering brings feasibility, cost, and options to the table early, not after the plan is set.
- Manufacturing Intelligence: Partner with the Chief Scientist on the development and execution of our manufacturing intelligence strategy, bringing new AI-driven capability to market.
- AI Leverage: We have adopted AI across the engineering organization. Lead the next step: maximize its leverage to shape how we work for the future, while holding the line on quality.
- Platform Efficiency: Keep the core platform cheaper to run, faster to change, and more reliable as customer volume grows.
- Leadership and Team Growth: Coach Directors and Engineering Managers, establish clear career paths that develop and retain strong engineers, and direct the hiring plan and selection standard so the team grows without compromising technical or cultural quality.
- Executive Leadership: Represent engineering status, capacity, risks, and strategic tradeoffs clearly to the executive leadership team.
Qualifications & ExperienceCore Requirements- Scale Experience: Demonstrated track record of leading multi-team B2B SaaS engineering organizations through growth phases while continuously improving delivery quality and predictability.
- Management Depth: Proven success managing through Directors and Engineering Managers, with evidence of developing frontline leaders.
- Modern SaaS Architecture: Deep technical background in cloud-native platforms, with a track record of architectural decisions that scale under increasing customer load.
- AI in Practice: Experience raising an engineering team's effectiveness with AI tooling and AI-enabled product capability, with a clear point of view on where it works and where it does not.
- Product Alignment: Strong experience partnering with Product leadership to align technical roadmap priorities with commercial objectives.
- Location: US-based (Boston, MA hybrid).
Preferred Qualifications- New Product Execution: Hands-on experience taking new product lines from early customer traction to scaled commercial production within an established organization.
- Domain & Compliance Awareness: Experience operating within security-conscious software environments (FedRAMP, etc.) or industrial/manufacturing SaaS sectors.
Salary range:- $215,000 - $310,000 base salary. This role is also eligible for a competitive variable bonus and equity opportunity
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, performance, sales or revenue-based metrics, and business or organizational needs.
Paperless Parts LifeCulture: At Paperless Parts, we value intentionality, persistence and relationships. We live and breathe these values every day. As a fast-growing company, we're continually improving what we've built while still building from the ground up.
Boston Office: Our office is full of energy; people regularly collaborate to solve complex problems. We recognize that people work well in different environments and have intentionally designed our office to provide collaborative spaces and quiet focus areas. Our height-adjustable desks are set up with additional monitors, and employees are provided with the latest Apple technology to support productivity.
Our headquarters is located in downtown Boston, MA and easily accessible to most transit routes (Red/Blue/Orange/Green Line/South Station/North Station).
Encinitas Office: Our California office is our newest office which seats our West Coast sales team. The office has an open floor plan with several conference rooms to encourage collaboration with your colleagues in California and TV's to connect with those sitting in Boston or remotely. The office is walking distance from Downtown Encinitas, the Coaster train stop, and tons of activities on the 101.
Benefits: We value you and your family. With this in mind, full-time employees are provided:
- 100% coverage of health, dental, and vision for you and your dependent
- Competitive compensation philosophy
- Unlimited PTO
- 13+ paid holidays
- Company-sponsored wellness stipend
- Pre-tax Commuter and FSA/Dependent Care FSA
- 401(k) plan
- Employee recognition program
Responsible for adherence to all security and privacy requirements, rules and regulations and implement as required.
