The Vice President of Business Operations provides strategic leadership and oversight for the organization's administrative infrastructure, ensuring efficient, effective, and sustainable operations that support the delivery of high-quality youth programs. This role oversees key business functions including human resources, finance, administration, and organizational systems, while partnering with senior leadership to align resources, policies, and processes with organizational goals.
The VP Business Operations strengthens operational effectiveness by developing scalable systems, improving internal processes, supporting a strong employee experience, and ensuring responsible stewardship of organizational resources. This position serves as a strategic partner to leadership and staff, fostering a culture of accountability, collaboration, and continuous improvement while maintaining the operational foundation necessary to advance the organization's mission. In addition, the VP of BO is a strategic partner to the CEO and program leaders.
Financial Leadership- Oversee all financial operations, including budgeting, forecasting, accounting, payroll, and cash flow management
- Develop annual operating and capital budgets in partnership with department leaders
- Monitor organizational financial performance and recommend corrective actions
- Ensure compliance with GAAP, grant requirements, and nonprofit financial standards
- Present financial reports and analyses to executive leadership and the Board
- Oversee annual audits, tax filings, and financial reporting
- Manage banking relationships, investments, insurance, and financial controls
Human Resources Leadership- Provide strategic oversight of all human resource functions
- Collaborate with executive leadership on compensation and classification strategies
- Oversee recruitment, onboarding, performance management, employee relations, and succession planning
- Ensure compliance with employment laws and organizational policies
- Administer employee benefits and wellness initiatives
- Foster a positive organizational culture focused on engagement and retention
- Support leadership development and organizational effectiveness initiatives
Administrative Operations- Oversee administrative services supporting all organizational functions
- Develop efficient business processes and operational workflows
- Manage records management, document retention, and administrative policies
- Oversee procurement, purchasing, and vendor management
- Ensure effective office operations across administrative functions
- Lead organizational process improvement initiatives
Organizational Systems & Infrastructure- Evaluate and improve organizational systems and technology
- Oversee implementation of enterprise software, including HRIS, finance, payroll, and business management systems
- Promote data integrity and effective reporting
- Develop dashboards and key organizational metrics
- Support cross-functional collaboration and continuous improvement
Risk & Business Continuity- Oversee organizational insurance programs
- Coordinate enterprise risk management with the Director of Licensing, Safety, and Compliance
- Lead business continuity and operational resilience planning
- Develop internal controls that safeguard organizational assets
- Ensure appropriate contract review and administrative compliance
Strategic Leadership- Serve as a member of the Executive Leadership Team
- Contribute to strategic planning and organizational goal setting
- Translate strategic initiatives into operational implementation plans
- Lead cross-departmental projects and organizational change initiatives
- Build strong partnerships across departments to improve organizational effectiveness
