Summary:
Reporting to the Chief Information Officer (CIO) and serving as a senior leader within the Health Information Technology (HIT) division, the Vice President of Applications is accountable for the electronic health record (EHR), the enterprise resource planning (ERP) platform, and clinical application platforms of the Alaska Native Tribal Health Consortium (ANTHC). The Vice President of Applications leads the clinical application team in partnership with the Chief Medical Informatics Officer, owns EHR governance and roadmap delivery, manages the enterprise EHR vendor relationship on which that roadmap depends, and ensures that the clinical systems on which care depends are reliable, well governed, and continuously improved. As a member of the HIT senior leadership team and a partner to clinical leadership and the Tribal health organizations, the Vice President of Applications sets direction for the enterprise and clinical application portfolio and aligns it with organizational and clinical priorities.
Responsibilities:
Lead the clinical application team, building a high-performing, service-oriented group of clinical application analysts and leaders, and fostering a culture of collaboration, transparency, and accountability.
Set and own the strategy and roadmap for the EHR and clinical application portfolio, aligning it with organizational and clinical priorities.
Own the delivery of the EHR roadmap, including the planning, scoping, staffing, governance, and internal execution required to meet committed milestones.
Manage the enterprise EHR vendor relationship on which the roadmap depends, holding the vendor accountable to contractual commitments, tracking performance against them, escalating schedule and quality risk to executive leadership early enough to act, and maintaining contingency plans so that vendor non-performance is surfaced and mitigated rather than absorbed by the organization.
Balance and prioritize the EHR roadmap across the needs of ANTHC and its Tribal health organization partners in a transparent manner, connecting delivery decisions to available roadmap capacity and vendor commitments so that partners can see how priorities and tradeoffs are set.
Own ERP platform operations, including the planning, configuration, staffing, governance, and internal execution required to keep the enterprise system of record reliable, current, and well supported.
Manage the ERP vendor relationship on which the platform depends, holding the vendor accountable to contractual commitments, tracking performance against them, escalating delivery and quality risk to executive leadership early enough to act, and maintaining contingency plans so that vendor non-performance is surfaced and mitigated rather than absorbed by the organization.
Own EHR and clinical application governance, including the intake, prioritization, and delivery of clinical system change and enhancement requests through the appropriate governance bodies, in collaboration with clinical, regional, and Tribal health organization leaders.
Own the clinical informatics function, holding it accountable for EHR usability, clinician adoption, and reduction of documentation burden.
Partner with the clinical and biomedical engineering teams by owning the clinical application interfaces and integrations that connected medical devices rely on, so that device data flows reliably into the EHR and clinical systems.
Support enterprise data and analytics functions by ensuring that EHR and clinical application data is well structured, governed, and accessible through supported interfaces and extracts, in partnership with the teams accountable for analytics and reporting.
Support the telehealth program by ensuring the clinical application platforms and integrations on which it depends are reliable and well governed, in partnership with the clinical leaders accountable for telehealth.
Lead clinical application rationalization and lifecycle management, ensuring the clinical application portfolio remains current, supported, and cost-effective.
Own budget planning and financial stewardship for the clinical application portfolio, including oversight of clinical application vendor and service agreements in coordination with contracting.
Build and maintain strong, collaborative relationships with clinical leaders, regional teams, and Tribal health organization partners, translating their needs into reliable, well governed clinical systems.
Performs other duties as assigned.
Other information:
KNOWLEDGE and SKILLS
- Deep understanding of enterprise EHR platforms and clinical application ecosystems, including provisioning, configuration, and optimization.
- Strong knowledge of clinical informatics and clinical workflows, and the ability to improve usability and adoption.
- Understanding of the business of healthcare and the clinical and operational context in which clinical systems are used.
- Proven ability to manage complex vendor relationships and hold vendors accountable to contractual commitments.
- Strong strategic planning and roadmap delivery capability.
- Exceptional communication and organizational skills, both oral and written, including the ability to translate between clinical and technical stakeholders.
- Strengths in relationship building and customer service across clinical and partner communities.
- Knowledge of confidentiality rules and regulations, including the Health Insurance Portability and Accountability Act (HIPAA).
- Knowledge of ITIL (Information Technology Infrastructure Library).
- Demonstrated ability to recruit, develop, and motivate a high-performing team that values transparency and accountability.
MINIMUM EDUCATION QUALIFICATION
A Master's degree in Computer Science, Information Systems, Health Informatics, Business Administration, or a related field. An equivalent combination of education and progressively responsible professional experience may be substituted for the Master's degree on a year-for-year basis. Two (2) years of additional qualifying experience beyond the Minimum Experience Qualification is considered equivalent to a Master's degree.
MINIMUM EXPERIENCE QUALIFICATION
Non-supervisory - Ten (10) years of progressively responsible experience in healthcare information technology, including significant experience with an enterprise EHR platform (such as Oracle Health or Epic) and experience leading clinical application or EHR initiatives.
AND
Supervisory - Seven (7) years of senior management-level experience, with accountability for strategic planning, operations, financial management, and people management and development.
MINIMUM CERTIFICATION QUALIFICATION
N/A
PREFERRED CERTIFICATION QUALIFICATION
ITIL foundations certification (or current equivalent) is preferred.
ADDITIONAL REQUIREMENTS
May be required to work outside the traditional work schedule.
May be called out to work off-shift in emergency situations.
According to the needs of the organization, some incumbents in this job class may be required to obtain specific technical certifications.
