Job DescriptionOracle Consulting & Professional Services
Position Level: Executive Leadership
Business Scope: $300M+ Global Professional Services Organization
Reports To: Chief Client Officer / Business Unit President
Geographic Scope: Global - North America, EMEA, APAC, and Offshore Delivery Centers
Position Overview The Chief Delivery Officer (CDO) / Global Delivery Leader is responsible for the strategic direction, operational performance, financial results, and overall execution of a global Oracle consulting and professional services organization generating $300+ million or more in annual revenue.
This executive leads a geographically distributed organization delivering complex Oracle Cloud SaaS, Oracle Technology, and enterprise transformation programs for large and multinational clients. The successful candidate has progressed from hands-on Oracle project delivery through program, portfolio, and executive leadership roles.
The role combines Oracle ecosystem expertise, large-scale P&L management, global delivery operations, executive client engagement, and the ability to translate business strategy into measurable operational results. A central mandate is embedding AI, automation, standardized methodologies, and innovative delivery models to improve productivity, quality, scalability, and profitability.
Key Responsibilities 1. Global Delivery Strategy & Executive Leadership - Define and execute global delivery strategy aligned with growth, financial commitments, and Oracle practice priorities.
- Lead a $300M+ global services organization across geographies, industries, and service lines.
- Establish a scalable onshore, nearshore, and offshore operating model.
- Translate enterprise strategy into delivery plans, operating priorities, and measurable results.
- Build capabilities supporting growth, service expansion, acquisitions, and changing market demands.
- Develop a high-performing global leadership team with clear financial, operational, and client accountability.
- Partner with Sales, Practice Leadership, Finance, HR, and executive management to align commitments and execution.
2. P&L Ownership & Financial Performance - Own revenue, gross margin, contribution margin, operating expenses, profitability, and delivery-related financial commitments for a $300M+ business.
- Establish financial governance and deliver revenue and profitability objectives.
- Optimize utilization, realization, billable capacity, resource productivity, and delivery costs.
- Oversee forecasting, backlog conversion, project financial performance, and resource demand planning.
- Manage financial and delivery controls for time-and-materials, fixed-price, managed services, and outcome-based engagements.
- Improve margins through delivery efficiency, global leverage, workforce optimization, and automation.
- Manage overruns, scope changes, contract obligations, and delivery-related commercial risk.
3. Oracle SaaS & Technology Delivery Leadership - Provide executive oversight for Oracle implementations, modernization, and enterprise transformation programs.
- Apply progressive experience from project execution through increasingly complex delivery leadership roles.
- Demonstrate knowledge of Oracle Cloud ERP, HCM, SCM, EPM, and CX applications.
- Understand OCI, integration platforms, databases, analytics, and application modernization.
- Oversee multi-workstream programs involving architecture, integration, data migration, change management, and process redesign.
- Set quality controls and governance across Oracle SaaS and Technology practices.
- Sponsor high-risk engagements, lead escalations, and remain informed of Oracle product roadmaps.
4. Global Delivery Model & Resource Management - Design and optimize globally integrated onshore, nearshore, and offshore delivery capabilities.
- Clarify accountability across regional leaders, global capability centers, practices, and shared services.
- Balance cost competitiveness, skills availability, quality, and client requirements in workforce strategy.
- Lead resource management, capacity planning, staffing, subcontractor utilization, and productivity.
- Standardize global staffing, utilization, skills development, and performance management processes.
- Maintain flexibility for regional, industry, and client requirements while promoting cross-border collaboration.
5. Executive Client Management & Delivery Excellence - Act as executive sponsor for strategic accounts and major Oracle transformation engagements.
- Build trusted C-suite relationships with CIOs, CFOs, CHROs, and transformation leaders.
- Lead steering committees, program reviews, contract-related discussions, and critical escalations.
- Deliver commitments for scope, schedule, quality, business outcomes, and financial performance.
- Partner with Sales and account leadership on retention, expansion, and long-term client relationships.
- Measure client satisfaction and account health; personally lead recovery of challenged programs.
6. Delivery Methodology, Governance & Quality - Institutionalize a consistent, scalable delivery methodology across Oracle professional services.
- Apply and drive Oracle Cloud implementation Methodologies, waterfall, Hybrid Waterfall Agile methods as appropriate.
- Establish governance for initiation, planning, execution, risk, quality assurance, and closure.
- Use project health reviews, executive dashboards, stage gates, and escalation mechanisms.
- Control scope, changes, project economics, and contractual commitments.
- Promote reusable assets, accelerators, templates, tools, and lessons learned to improve predictability.
7. AI Strategy, Transformation & Delivery Innovation - Develop and execute a strategy for embedding AI throughout the professional services delivery lifecycle.
- Implement AI-enabled delivery to improve productivity, speed, quality, and margins.
- Prioritize use cases in requirements, solution design, configuration, development, testing, data migration, documentation, and project management.
- Evaluate generative AI, intelligent automation, AI agents, Oracle AI capabilities, and reusable delivery IP.
- Set measurable adoption, productivity, and efficiency targets with clear financial outcomes.
- Govern AI security, intellectual property, client confidentiality, quality, and responsible usage.
- Drive workforce training and change management to operationalize AI at scale.
8. Internal Operations & Organizational Management - Run weekly operational reviews, monthly financial reviews, quarterly business reviews, and annual operating plans.
- Maintain executive dashboards covering delivery, financial results, capacity, and organizational risk.
- Oversee portfolio management, resource management, delivery operations, and workforce planning.
- Partner with Finance on budgeting, forecasting, controls, and profitability.
- Partner with HR on recruiting, retention, leadership development, succession, and organizational effectiveness.
- Implement KPIs, clear management accountability, standardized processes, and continuous improvement.
- Support acquisition integration, restructuring, and practice consolidation.
Required Qualifications & Experience Professional Experience - 20+ years of progressive experience in enterprise technology consulting, systems integration, or professional services, with significant Oracle ecosystem experience.
- 10+ years in progressively senior delivery leadership roles managing large teams, complex portfolios, and global operations.
- Demonstrated progression through Oracle Functional/Technical Consultant or Solution Lead; Project/Program Manager; Delivery Director/Portfolio Leader; VP/SVP Delivery; and Global Delivery Executive/CDO or equivalent roles.
- Direct executive accountability for a $200M+ annual professional services P&L or equivalent business, including revenue, margin, operational performance, and profitability.
- Extensive onshore, offshore, and nearshore delivery leadership and significant Oracle Cloud SaaS and Technology transformation experience.
- Demonstrated success with enterprise C-suite clients, delivery governance, methodologies, project economics, and operational transformation.
- Experience implementing AI, automation, or digital delivery improvements with measurable business impact.
Leadership & Business Capabilities - Strong strategic planning, executive leadership, organizational management, and operational execution.
- Deep understanding of utilization, realization, gross margin, revenue recognition, forecasting, and resource leverage.
- Commercial acumen in contracts, delivery risk, and financial governance.
- Excellent executive communication, negotiation, and client relationship management.
- Ability to lead through growth, complexity, transformation, and organizational change.
- Data-driven decision-making, performance accountability, and executive team development.
Preferred Qualifications - Prior CDO, Global Head of Delivery, SVP Delivery, or equivalent role at a major Oracle Partner or global systems integrator.
- Experience in an Oracle-focused $200M-$500M+ consulting organization.
- Experience across both Oracle Applications and Oracle Technology practices.
- Knowledge of Oracle PartnerNetwork, Oracle Cloud implementation practices, and the broader Oracle ecosystem.
- Experience integrating acquisitions, harmonizing delivery models, and scaling global delivery centers.
- Success building AI-enabled consulting models and reusable delivery intellectual property.
- Experience in enterprise pursuits, solution governance, deal qualification, and commercial negotiation.
- Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or related field; MBA or advanced degree preferred.
