Vice President Clinical Outreach

What You’ll Do

The Vice President of Clinical Outreach manages the activity, productivity, deployment, and development of the Clinical Outreach team. The VP of Clinical Outreach also works closely with admissions, marketing and public relations, experience, clinical, and operational department heads in order to best serve our clients and their families. This role also provides support for centralized and facility-based leadership of Newport Healthcare in the arenas of clinical outreach operations, strategic business planning, analytics, client-facing messaging, and department best practices.

 

• Aligns the Clinical Outreach team’s objectives with Newport Healthcare’s overarchingbusiness strategies through active participation in strategic planning, work plan development,forecasting, resource planning, and budgeting for all levels of care.
• Provides leadership to Newport Healthcare’s Senior Director of Clinical Outreachmanagement team, while fostering a culture of accountability, professional development, highperformance,and ethical behavior.
• Accountable for effective sales organization design, including Clinical Outreach job roles,responsibilities, and resource deployment.
• Ensures Clinical Outreach team meets or exceeds all assigned targets for professional referralsource call, case, and admissions volume, market share, and other key performanceobjectives and initiatives.
• In coordination with the Senior Directors of Clinical Outreach, establish territory routing plansfor the Clinical Outreach team to ensure consistent targeting and diverse segmentation.
• Conceptualizes, drafts, and implements appropriate messaging for the Clinical Outreach teamto ensure cohesive branding for Newport Healthcare’s referent base, establishing marketloyalty.
• Provides onboarding and ongoing sales training and leadership development for members ofthe clinical outreach team.
• Leads learning and developmental initiatives impacting the organization and providesstewardship of outreach team and the Senior Directors of Clinical Outreach.
• Through interdepartmental partnerships, the VP of Clinical Outreach establishescommunication pathways and workflow processes to support Newport Healthcare’s outreachmodel and organizational goals of improving access to and delivery of care.
• Establishes and governs the Outreach team’s performance management - this includesestablishing and prioritizing critical key performance indicators, establishing and maintainingdata driven metrics for managing performance; overseeing data documentation in CRM of allOutreach objectives; and ensuring all Clinical Outreach Specialists and Senior Directors ofClinical Outreach are held accountable for assigned results.
• Leads Newport’s Clinical Outreach change initiatives by continuously assessing the need fororganizational change, championing change initiatives, and removing obstacles impedingconstructive organizational change.
• Establishes and maintains strategic partnerships with professionals and sources keyprospects and strategic partnerships for potential growth opportunities.
• Accountable for the departmental budget - proactively assesses existing organizationalsupport investments, including those in conferences, collateral, training, and administrativesupport. Ensuring investments yield benefits consistent with established objectives andgrowth initiatives.
• Perform other duties as assigned.

 

 

What Makes You a Great Fit

• Bachelor’s degree in relevant field required.
• Master’s degree in business, social services, or education preferred.
• Minimum of five years’ experience leading a high-performing sales team and driving resultsin a healthcare role; preferably behavioral health.
• Experience with CRM system.

Additional DetailsThis position is In-Office in Nashville, TN.