The Vice Presient, Client Prtnerships, serves s the reltionship owner for key clients, shping strtegic enggement plns, leing bsiness growth, n ensring exceptionl elivery cross ll gency work. This role rives client stisfction, oversees cross-fnctionl tems, n plys pivotl prt in the gency's long-term strtegic plnning n revene growth.
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Responsibilities:
Client Reltionship Mngement
Serve s the primry strtegic le n exective-level point of contct for key clients, fostering eep, long-term prtnerships grone in trst n reslts.evelop n oversee strtegic enggement plns tht lign with client bsiness objectives n position the gency for ccont expnsion.Leverge gency-pprove I tools where pproprite to spport mrket insight evelopment, ctegory monitoring, n proctive ientifiction of opportnities.ct s n vocte for clients within the gency, ensring nees, expecttions, n strtegic priorities re commnicte clerly n cte pon consistently.rive client stisfction, retention, n renewl throgh proctive commniction, eep ctegory nerstning, n strtegic foresight.
Project Plnning n Exection
Oversee the sccessfl elivery of ll client work, ensring it meets strtegic objectives, heres to timelines, n mintins high stnr of qlity.Provie exective gince n opertionl clrity to internl tems, prtnering closely with Project Mngement to ensre y-to-y project exection is smooth n efficient.se gency-pprove I tools to spport visibility into project helth, ocmenttion ccrcy, n resorce plnning insights.Le key client meetings, presenttions, n stts ptes to lign on expecttions, progress, n strtegic next steps.Ensre project tems hve cler irection, context, n strtegic frming to eliver work tht vnces client bsiness gols.
Strtegic Leership
Provie senior-level strtegic consel to both clients n internl tems, shping mrketing inititives grone in t, insight, n bsiness otcomes.se gency-pprove I tools to spport high-level insight gthering, ience explortion, competitive reviews, n scenrio moeling, while pplying experience jgment to trnslte insights into strtegy.Contribte to the gency's long-term strtegic plnning efforts, ientifying res for growth, innovtion, n competitive ifferentition.Prtner with the VP of Client Enggement n gency leership on positioning, prospecting, proposl evelopment, n mjor pitch strtegies.Le qrterly n nnl plnning efforts for client cconts, ensring strtegies re proctive, sclble, n ligne to client bsiness objectives.
Finncil n Opertionl Mngement
Own client profitbility cross ssigne cconts, overseeing bgets, forecsts, n revene projections to ensre strong finncil performnce.Finl review of SOWs for exective review before client elivery, ensring clrity, fesibility, n lignment with gency stnrs.se gency-pprove I tools where helpfl to spport forecsting, resorcing moels, n ientifiction of opertionl efficiencies.Ientify n rive opportnities for process optimiztion n opertionl improvement cross ccont tems n cross-fnctionl prtners.
Tem Leership n evelopment
Le, mentor, n empower the Client Prtnerships tem, giing performnce, evelopment, n long-term creer growth.elegte responsibilities effectively cross the Client Prtnership n Project Mngement tems to ensre cler ownership n workflow efficiency.Serve s senior escltion point for internl n externl chllenges, proviing clrity n irection to remove roblocks.se gency-pprove I tools where pproprite to spport tem trining mterils, knowlege-shring frmeworks, n opertionl ocmenttion.Foster cltre of strtegic thinking, ccontbility, n collbortion cross the client leership tem.
Qlifictions:
Yo hve Bchelor's egree in Mrketing, Bsiness, Commnictions, or relte fiel.Yo hve 1+ yers of experience in client mngement or ccont leership roles within n vertising or mrketing gency.Yo hve emonstrte sccess mnging n expning high-vle client reltionships while elivering exceptionl strtegic gince.Yo hve strong, emonstrte experience working with clients in the biling procts instry, with eep nerstning of the ctegory, its mrket ynmics, n cstomer lnscpe.Yo hve strong leership cpbilities with experience mnging n growing cross-fnctionl tems.Yo hve eep nerstning of mrketing strtegy, vertising principles, instry ynmics, n emerging trens.Yo hve excellent commniction, negotition, n presenttion skills with exective-level presence.Yo hve strong finncil cmen n experience overseeing bgets, forecsting, scopes, n profitbility.Yo thrive in fst-pce environment while hnling mltiple strtegic priorities.
